This 24 item assessment is a powerful tool for helping facilitators explore the sensitive issue of trust — without arousing defensiveness. There simply is no other product like it available today.

Helps quickly establish open communications with customers, develop trust, and overcome personailty differences that interfere with selling. Contains the INSIGHT Inventory, self-scoring template, and profiling charts and two application sections.

Using all of the tried and trusted knowledge gained by using the Insight Inventory, this team-focused product is dedicated to evaluating and improving vital group communication.

This Skills-Based Workshop is designed to help you develop the skills necessary to be a successful coach and to prepare a plan to put those skills into practice.

To be completed by the target person. An easy-to-use assessment instrument which effectively pinpoints communication behaviour patterns.

A 40-card activity illustrating the different stages of a recruitment process.

This 50-item survey and skill profile is designed to enable you to assess meeting effectiveness over time, it is appropriate to use this survey only with intact and ongoing groups or teams that meet on a regular basis (e.g. once a week)

Effective employment interviewing using the INSIGHT Inventory.

Extra Participant Booklet (4th Edition while stocks last)

Examine your personal motivating factors and how to use them, then apply the same principles to motivating others. From the Guide to Better Management audio series of twelve titles based on neurolinguistic programming.

This 60-item assessment measures employee attitude on factors such as clarity of goals, advancement, working relationships, and management.

As a manger you are a role model to your staff – so what sort of an example are you setting? One of a series of compact disc programmes that can work for everyone, from the shop floor to board level.

Looking for a quick way to uncover your employees’ most critical training needs? The T-NAT is a quick means of learning your employees’ most critical training needs.

If you ever wish for more hours in a day and wonder how to fit everything in, this is the title, one of a series of compact disc programmes that can work for everyone, from the shop floor to board level

Extra Participant Booklet (1st Edition while stocks last)

A 186-page pocket guide for employee development.

A 272-page low cost tool that can bring you Six Sigma success. Help all of your Black Belts become the teachers, mentors, and leaders you know they can be.

Help your team quickly understand the nature and extent of the tasks they need to complete for ISO 9001:2000 registration. 33-pages.

Help your organisation GO LEAN with GOAL/QPC's Lean Enterprise Memory Jogger™ the Next Generation of Process Improvement.

A 208 page collection of Journal of Management Articles.

177-page Pocket Guide to Implementing the ISO 9001 Quality Systems Standard Based on ANSI/ISO/ASQ Q9001:2000.

Give your participants a key competitive advantage.

A Pocket Guide of Tools for Six Sigma Improvement Teams.

ORAM seeks to help managers and organisations determine why managers use or do not use recognition when managing their employees.

This 169-page Memory Jogger was developed to help project sponsors, project team leaders and project team members to work seamlessly so their work projects could be completed on-time and on-budget.

Helps determine your talents, motives, values and other forces which have guided, constrained and/or integrated you into your worklife.

A pocket guide of management and planning tools for continuous improvement and effective planning.

Personality style is an integral part of many training sessions.

To be effective this needs to be completed by 3-8 people who have first-hand knowledge of the target person's use of the four communication styles.

A 60-item self-scoring Assessment Tool for Leaders to identify opportunities to boost employee performance through leadership.

This is an innovative learning instrument that focuses on the necessary 'people skills' by evaluating behaviour in five vital skill areas. Perfect for anyone who has project management responsibilities, regardless of title or reporting relationship to the project team.

Move from subjective feelings to objective analysis of actual behavioural practices with this complement to the Recognition Practices Inventory for Leaders.

A 164-page mini-guide for team members which helps you take advantage of the rewards offered by team membership and work through the challenges that may arise.

Purchase one Feedback Form per project team member.

Project leadership isn’t just about logistics. It’s also about the ability of the project leader to motivate the project team, build relationships, and sustain the performance of the team throughout the life of the project.

A tool for managers to reflect on what forms of recognition they feel they provide to their employees when they do good work.

Pack of 6 Forms.

Additional copies of this collaboration simulation for Grand Canyon Adventures programmes

A creative problem-solving adventure

Additional copies of this Consensus and Consultation simulation for Grand Canyon Adventures programmes

Additional Copies of this simulation for Grand Canyon Adventures programmes

Additional copies of this simulation for Grand Canyon Adventures programmes

Action Plan Simulation

Determining the Essentials in this extreme decision-making simulation

This adventure demonstrates the importance of a rigorous problem-solving analysis

Feedback Form helps provide useful feedback to another person about their performance as a member of a team.

Helps individuals understand what it takes to be a viable and potent member of a team - and how their behaviour clearly indicates the extent to which they are (or aren't) effective.

Help managers turn performance appraisals into productive and even enjoyable experiences.

Many People are paying attention to the topic of empowerment because it promises to help them make sense of many personal and organisational situations. By responding to the items in this questionnaire, you will learn how empowered you are in your job.

Employee Version. The candid responses to these questions will help a manager understand the degree to which an employee sees themselves as being empowered at work.

Wise leaders know that power is an unusual kind of currency. The more you give it away, the more you end up having. Help leaders understand this essential concept with the new edition of the Empowerment Profile - an in-depth instrument that provides leaders with a measurement of the degree to which they perceive themselves to have power at work.

The Employee Version, intended for customer service employees, focuses on your employees' perceptions of their abilities - and those of the organisation - to deliver Knock Your Socks Off Service.