Helps quickly establish open communications with customers, develop trust, and overcome personailty differences that interfere with selling. Contains the INSIGHT Inventory, self-scoring template, and profiling charts and two application sections.

Using all of the tried and trusted knowledge gained by using the Insight Inventory, this team-focused product is dedicated to evaluating and improving vital group communication.

Effective Tools for Dealing with Change in the Workplace

Managers are often just as stressed as employees by the rigours of change and don't always have the time or the skills necessary to anticipate all of their employees' emotional and professional needs. So, too often, employees feel resentful, confused, fearful, or resistant – and the change effort stalls

Dealing With Change takes participants through an introductory scenario, where they imagine that they are in the midst of a difficult and frustrating change initiative. They then rank 12 action items that will help them to participate positively in the change effort. Participants compare their scores to the expert ranking and discover how well they are managing change. An easy-to-learn, 5-step plan shows them how to transfer the learning back on the job.

This assessment provides insight into how you gather and use information.

10-item self-assessment designed to give you insight into the ways in which you respond to people in your interpersonal communications.

Offers insight into how you interact with others in one-on-one and team situations

Designed either for use by both partners, or individually if the partners are having difficulties communicating or if the relationship is under stress. If a relationship is having problems, this is a great tool for working through them. If the relationship is thriving, the assessment can help improve effectiveness.

Insight into how you structure your individual and team activities

A confidence builder… will help any manager begin to overcome speaking anxiety

If you ever wish for more hours in a day and wonder how to fit everything in, this is the title, one of a series of compact disc programmes that can work for everyone, from the shop floor to board level

12-item self-assessment designed to give you insight into the ways in which you respond to people in your interpersonal communications.

Feedback Form helps provide useful feedback to another person about their performance as a member of a team.

Helps individuals understand what it takes to be a viable and potent member of a team - and how their behaviour clearly indicates the extent to which they are (or aren't) effective.

Help managers turn performance appraisals into productive and even enjoyable experiences.

Many People are paying attention to the topic of empowerment because it promises to help them make sense of many personal and organisational situations. By responding to the items in this questionnaire, you will learn how empowered you are in your job.

Employee Version. The candid responses to these questions will help a manager understand the degree to which an employee sees themselves as being empowered at work.

Wise leaders know that power is an unusual kind of currency. The more you give it away, the more you end up having. Help leaders understand this essential concept with the new edition of the Empowerment Profile - an in-depth instrument that provides leaders with a measurement of the degree to which they perceive themselves to have power at work.

Contains 1 Employee Version, 1 Leader Version and The Interpretive Guide

Complete self-help toolkit for supervisors, managers, and leaders.

Situation-based leadership assessment for management development training. Measures current skill in managing employees and improves leadership effectiveness by developing supervisory skills, leadership skills, coaching skills, and the ability to motivate employees.