Coaching Development

The Real Cost - and Power - of Effective Coaching

Only 15% of employees say their managers provide meaningful feedback or coaching. Organisations with weak coaching cultures see up to 40% lower employee engagement and retention - resulting in higher costs for turnover, lost productivity, and stalled careers. Managers without coaching skills are 2x more likely to avoid tough conversations and often default to directive or “fix-it” styles, breeding dependence and disengagement.

Teams that lack regular coaching are…

  • 3x more likely to underperform on projects and KPIs
  • Prone to unresolved conflict, “quiet quitting,” and missed growth opportunities
  • Less adaptable during rapid change and uncertainty

Why Coaching Matters More Than Ever

76% of employees say they would stay longer at a company where they felt supported and developed by their manager. Effective coaching builds trust, encourages honest feedback, and accelerates real professional growth. Strong coaching cultures consistently outperform peers on innovation, engagement, and bottom-line results.

The Opportunity: Move From Manager to Coach

  • Theory and online courses aren’t enough - real coaching skills are built by practice:
    Coaching conversations, role-plays, and experiencing “aha” moments in a safe, structured environment.
  • Practical tools take guesswork out of coaching, making it accessible for “every manager, every team” - not just HR specialists or external consultants.

That’s why top L&D professionals choose MLR’s hands-on resources - to help managers practice, embed, and scale impactful coaching skills. Our materials turn well-meaning intentions into confident, growth-focused conversations across the business.

Ready for a coaching culture that truly sticks?

Birkman Certification for Independent Coaches

Power-Up Your Coaching Business with the Birkman Method

Equip yourself and your clients with the data they need, to develop self- and others-awareness and effect sustainable change.

The Birkman Method® (TBM) is arguably the most positive, affirming and insightful psychometric on the market. Handled correctly, it equips its users to understand and manage themselves more effectively, and with less time and energy spent struggling with stress and interpersonal conflict. Used in a team or organisational context, it transforms performance; and it builds self-aware, emotionally articulate leaders like nothing else.

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Birkman Certification for People Professionals

Support Organisational Transformation with The Birkman Method

Drive positive change with a psychometric framework for understanding and empowering your human resource - at scale and the individual level, in leadership and in the ranks.

Whether the job is driving performance, restoring engagement, retaining talent, or developing leaders, the key to success is understanding your people - what makes them tick, how to help them work at their best, the things that will derail their progress, and the contribution they are most motivated to make.

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