Incorporating four critical concepts based on recognition and understanding… includes FREE CD with 25 role plays from the popular first volume–50 total role plays

Novice and experienced salespeople alike will benefit from these activities which focus on strengthening essential selling skills.

Gauge more easily what a client or colleague is truly thinking or your partner is truly feeling!

Body Language Decoder is a 50 card deck showing common body language patterns you can read and use in your personal and professional life.