No manager should be without Conflict Resolution at Work For Dummies!

A practical workplace guide to handling conflict effectively. Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.

A pocketful of tips and techniques to identify and understand the different causes of conflict – between individuals and within teams – and how to reach a positive resolution

A pocketful of tips and techniques on how to manage pressure and use stress positively. Managing stress at work benefits both the individual and the organisation. The Stress Pocketbook contains practical advice on way of managing stress, and how to help others.

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment.