In this self-assessment you respond to ten episodes or situations. Each comment is followed by four alternative responses that you can choose from.
How Would you Respond? is designed to give you insight into the ways in which you respond to people in your interpersonal communications. Using a case method, this assessment will help you identify how you are likely to respond when someone speaks to you, what you typically say, and what you can learn about the way you view others and relate to them.
This assessment yields four scores that indicate the degree to which the respondant deals with:
• Empathic Response
• Critical Response
• Searching Response
• Advising Response.
This comprehensive section contains eight pages of information enabling you to see which is your predominant style; either Communication Style or Management Style.
Selected Contents Include:
• The Four Ego States
• Parent-to-Child Responses
• Adult-to-Adult Responses
• Child-to-Parent Responses
• What is Your Predominant Style?
• Communication Style and Management Style
• An Era of Changing Style
• Two Sets of Assumptions about People
• Questions for Your Consideration.