Coaching is the process of bringing out the best in an individual. In fact, it is a key skill that contributes to the development of an organisation's most valuable asset - its people.
Coaching as a formal endeavour might be relatively new in some commercial or business organisations, but it's been around for a long time. Top athletes have personal coaches to help them improve and compete to be the best. Opera singers, actors, and public speakers hire coaches. Name an obscure occupation and chances are there's a coach for it.
In business or organisational work, coaching other people is an increasingly critical skill and one that can make the major difference in an individual’s ability to empower people successfully.
If you think performance issues will magically vanish into thin air, think again!
Are managers having multiple performance conversations with employees about nagging issues – with no apparent effect? Or maybe the manager can’t see solutions to a problem and ignores it altogether. And then there's the control freak who likes to chew out employees when their performance isn't up to snuff. Unfortunately, these types of scenarios occur far too often in the workplace and they're a lose-lose predicament for not only the employee and manager, but the organisation as well.
There is a solution for these situations; the Coaching Skills Inventory is based on sound proven principles. The steps and skills involved are those that mark out the best coaches from the rest! The Inventory identifies strengths and weaknesses, provides a model for more effective coaching meetings, and enables before and after measurement of progress.
Effective coaches equate to stronger leaders, more motivated employees, improved morale, and better communication in the workplace. So what does it take to become great?
There are many skills and attributes of an effective coach. Get Fit for Coaching identifies and assesses areas of strength and improvementin 5 critical skills Building Rapport, Observing and Analysing, Questioning and Listening, Providing Feedback, and Facilitating Learning.
Get Fit for Coaching is appropriate for managers, supervisors, and team leaders at all levels. It can be used as a stand-alone assessment or debrief, an icebreaker for new coaches or individuals new to management, or as part of a comprehensive training programme on leadership development.
It used to be that mentors and mentees could set aside their work, for regularly scheduled mentoring meetings. But given the time demands that most of us face, scheduling such 'extracurricular' time has become tough - or just plain impossible. Today's mentors need to take advantage of everyday work situations as opportunities to mentor.
Mentoring in the Moment addresses this modern trend by providing a framework that mentors can use to identify and respond to mentoring opportunities.
Mentoring is a journey with specific phases that unfold over time, each requiring a different type of mentoring behaviour. The art of mentoring 'in the moment' lies in accurately gauging where mentees are in their developmental journey, and then altering your responses accordingly.
Performance Management Through 5 Key Conversations helps managers identify their skill level in engaging employees in the 5 key types of performance-related conversations, enabling managers to create a profile of skill level in each of these Conversations and providing insight on the areas for improvement.
Good conversations facilitate the development of high-performing employees through collaborative and constructive dialogue; engage employees in meaningful, performance-related conversations, to build relationships and get results in a less awkward, more productive atmosphere.
Performance Management Through 5 Key Conversations is effective when used alone or as part of a management development programme. The instrument can be used to establish a new approach, to performance management in an organisation, or to provide basic skills for new managers or supervisors. It is also useful when used to suggest an alternate or complementary approach to existing techniques.
What's My Coaching Style explores personality style and how it relates to coaching and interpersonal relationships. Used by coaches and managers to identify and understand personality traits, maximise strengths, and minimise potential weaknesses.
Invaluable for anybody involved in helping others to improve their performance and get improved results across a wide spectrum of topics.
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