Help staff and teams improve communications
The Communication Style Inventory consists of 24 sets of paired statements describing the four most commonly used communication styles:
• aggressive,
• avoiding,
• accommodating and
• collaborative.
Both the Self and Other Inventories feature a self-scoring device. CSI – Self also includes an interpretive reading and series of diagnostic questions to make scoring meaningful.
|
FORMAT
|
Instrument |
|
AUDIENCE
|
All organisation members |
|
TIME REQUIRED
|
25 minutes |
|
AUTHOR
|
Kenneth R. Phillips |
