Trust: The Ultimate Test Facilitator Set


Category: Assessments
Code: 162G

Trust: The Ultimate Test is a powerful tool for helping facilitators explore this sensitive issue - without arousing defensiveness. There simply is no other product like it available today. Through Trust’s 24-item assessment and its insight on the dimensions of trust-related behaviours, participants find a deeper understanding of trust, which they can apply to their individual, team, and organisational relationships.

Based on the elements of trust described by Mayer and others and a review of the research on trust, the evidence of trust in people’s behaviour can be distilled into 4 distinct areas. These 4 areas constitute the 4 dimensions measured by the Trust self-assessment:

• Evidence of Lack of Monitoring

• Evidence of Benevolence

• Evidence of Openness

• Evidence of Risk Taking

How It Works

Presented with an assessment of 24 items, participants evaluate evidence of trust toward another person. Then, using charts in the Participant Guide, they learn what affects their decisions to trust others – and how to improve their levels of trust.

Uses for Trust – The Ultimate Test

Trust – The Ultimate Test is appropriate to use with individuals as well as teams. The assessment is particularly helpful for these situations:

• One or more low-trust relationships are hurting an entire team's productivity.

• You want to provide intensive, one-on-one coaching for leaders.

• Two peers need to address the issue of trust in their relationship.

• You want to assess readiness for alternative work arrangements, such as telecommuting.

The instrument is effective when used as a stand-alone instrument as well as a component of a larger training programme.

What to Order/Product Contents

Order one Facilitator Guide per facilitator and one Participant Guide per participant.

Facilitator Guide includes:

• Administrative guidelines (for introductory, intermediate, and in-depth sessions)

• Guidelines for use with teams

• Theoretical background

• Description of the 4 groups of behaviour that indicate trust

• Description of the 6 factors affecting the decision to trust

• Detailed instructions for moderating optional feedback discussions

• Reproducible participant handouts

• Includes sample Participant Guide, downloadable materials (these will be emailed after purchase) and e-Assessment facilitation guidelines

Attribute name Attribute value
FORMAT Instrument
OBJECTIVE To discover an individual's level of trust behaviour and identify the factors that affect the decision to trust
AUDIENCE All organisational members
TIME REQUIRED 2 to 3 hours
AUTHOR HRDQ Research & Development Team