This book challenges conventional coaching approaches that overemphasize formulaic questioning and instead introduces five core practices of reflective inquiry.

These practices include: maintaining a focus on the individual rather than the presenting issue, accurately summarizing and reflecting what is shared, exploring underlying beliefs and assumptions, clarifying desired outcomes, and helping clients articulate meaningful insights and commitments.

When applied with genuine presence, empathy, and respect, these practices create a supportive environment in which clients feel psychologically safe, understood, and valued. In this space, coaching shifts from surface-level questioning to deeper human engagement, enabling more meaningful transformation.

As coaches adopt this reflective approach, they move beyond simply facilitating conversations to becoming catalysts for growth and change. Clients are encouraged to think more deeply, uncover original solutions, and develop insights that are often more powerful and personalized than expected.

A globally respected and widely used guide to influence and persuasion, this international bestseller has sold over five million copies and has now been fully updated with fresh research, new insights, contemporary examples, and digital applications.

In this revised edition, Robert Cialdini - author of Pre-Suasion and a leading authority on the psychology of influence - explains why people say “yes” and how these principles can be applied ethically in both professional and everyday contexts. Drawing on clear explanations, memorable stories, and relatable real-world examples, he makes the science of persuasion accessible and practical.

With Cialdini’s guidance, readers do not need a scientific background to understand how influence works. Instead, they gain a straightforward, evidence-based understanding of human behaviour that can be applied responsibly in business, communication, and daily life.

Available in Paperback, Hardback, Audiobook and Kindle Edition

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This definitive edition has been updated and expanded, and now includes access to an online toolkit to support practical application.

Often regarded as a cornerstone text in coaching, this highly regarded guide is praised by Stephen R. Covey, author of The 7 Habits of Highly Effective People, as an essential resource that provides the tools, skills, and foundations required to succeed in complex interpersonal relationships.

Co-Active Coaching introduces a practical yet transformative approach to communication known as the Co-Active Model. Designed for practising and aspiring coaches, organisational leaders, managers, and anyone seeking to strengthen their interpersonal effectiveness, the model offers a structured framework for more meaningful and productive conversations.

Developed over 25 years ago by the authors, the Co-Active Model forms the basis of a comprehensive six-part coach training programme delivered globally to tens of thousands of participants each year through the Coaches Training Institute (CTI). It remains one of the most widely used approaches to professional coaching worldwide.

Available in Paperback, Audible and Kindle Edition

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Recognised as the leading book for coaches, leaders, talent managers and professionals worldwide, this definitive and fully updated edition remains a cornerstone text in the field of coaching.

As Magdalena N. Mook, CEO of the International Coaching Federation, notes: “Coaching for Performance provides a foundation for those who want to understand the potential and power of coaching. The Sixth Edition is a must-read and a want-to-read; with updates, powerful case studies, and empirical evidence of coaching making a difference, having lasting impacts, and transforming societies.”

An international bestseller and foundational text for the coaching profession, this book introduces the widely used GROW model and explains how it has shaped modern coaching practice. It demonstrates why helping individuals unlock their own potential is central to improving performance, engagement and organisational growth.

By fostering a strong coaching culture, organisations can transform how managers and employees work together, strengthening relationships and creating the conditions for sustained productivity and long-term success.

Available in Paperback, Audible and Kindle Edition

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THE WORLD'S BESTSELLING GUIDE TO NEGOTIATION 

Getting to Yes has been in print for over thirty years. This timeless classic has helped millions of people secure win-win agreements both at work and in their private lives. Founded on principles such as:

· Don't bargain over positions

· Separate the people from the problem

· Insist on objective criteria

Getting to Yes simplifies the whole negotiation process, offering a highly effective framework that will ensure success.

Available in Paperback, Hardback, Audible and Kindle Edition

The Anatomy of Peace will instil hope and inspire reconciliation.

Through a series of moving stories about once-bitter enemies reunited, it shows us how we routinely misunderstand the causes of conflict - and perpetuate the very problems we're trying to solve.

The Anatomy of Peace shows you how to: 

- Focus on helping things go right, rather than 'fixing' things that go wrong

- Think about others as people with fears of their own, not obstacles in your way

- Stop worrying about how the world sees you

- Learn to move away from blame and bitterness

Available in Paperback and Kindle Edition

In Michael Bungay Stanier’s The Coaching Habit, coaching is reframed as a simple, everyday practice that can be integrated into normal working conversations, enabling managers and their teams to achieve greater impact with less effort.

Drawing on extensive experience training more than 10,000 busy managers worldwide, Bungay Stanier presents practical coaching techniques designed for real-world use. He shows how leaders can unlock the potential of their people by shifting from giving instructions to asking better questions.

At the heart of the book are seven essential coaching questions that help structure more effective conversations. By learning to speak less and ask more, managers can foster clearer thinking, stronger accountability, and improved performance across their teams.

Available in Paperback, Audiobook and Kindle Edition

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Leaders, managers and coaches are often expected to help people extend their capabilities, yet this can be difficult to achieve in practice.

Leadership coach Marcia Reynolds explains that when handled poorly, challenging conversations tend to trigger resistance rather than development. In Conversations in the Discomfort Zone, she presents a practical framework for handling these moments more effectively, enabling people to reconsider their thinking and arrive at their own conclusions.

Reynolds shows how leaders can choose the right timing and setting for difficult discussions, and how to create a sense of psychological safety that builds trust and openness. Drawing on insights from neuroscience and learning, she demonstrates how to ask questions that bypass defensive reactions and habitual thinking patterns.

Rather than being instructed what to change, individuals are guided to recognise their own gaps, reflect more deeply, and identify better ways forward. Supported by real-world examples and case studies, the book illustrates how these approaches can lead to meaningful insight and sustained behavioural change.

While conversations in uncomfortable territory will never be easy, Reynolds provides the tools to make them productive, resulting in stronger engagement, better solutions, and lasting improvement in performance.

Available in Paperback, Audiobook and Kindle Edition

Effective collaboration between different groups within an organisation is essential for achieving shared goals and improving overall performance.

However, ensuring that teams work together smoothly often requires clear communication, aligned objectives, and strong coordination across departments.

The Art Of Facilitation explores practical approaches for breaking down organisational silos and encouraging cooperation between teams. It explains how leaders can create shared purpose, improve communication channels, and build a culture where collaboration is embedded in everyday working practices.

By focusing on alignment, trust, and structured ways of working, organisations can reduce conflict between groups, improve efficiency, and achieve better outcomes across the business. The guidance provided helps managers and leaders create an environment where cross-functional teams can work together effectively and deliver sustained results.

Available in Paperback, Hardcover and Kindle Edition

Coaches are now entering a new era in which artificial intelligence is becoming an increasingly valuable part of the coaching landscape.

Digital Coach – Coaching in the Era of Artificial Intelligence by Brian Lenahan and Gilles Rochefort explores how coaches can retain the depth and authenticity of one-to-one coaching relationships while integrating the enhanced capabilities of AI-driven tools. The authors argue that rather than replacing human connection, technology can strengthen it by supporting more informed, responsive, and effective coaching conversations.

The book sets out compelling reasons for coaches across sport, business, personal development and career coaching to adopt emerging technologies. It demonstrates how AI can enhance insight, improve decision-making, and help coaches deliver more consistent and impactful outcomes.

By combining human empathy with data-driven support, Digital Coach presents a forward-looking approach to coaching practice in a rapidly evolving technological environment.

Available in Paperback and Kindle Edition

The Workshop Survival Guide: How to Design and Deliver Educational Workshops That Work Every Time offers a practical approach to creating effective, engaging learning experiences.

When you run a workshop, participants are giving you their time, attention, and trust - so it is essential to ensure they receive genuine value in return. Yet many workshops fail to achieve their intended outcomes, often lacking structure, energy, or meaningful engagement. As a result, they can feel frustrating for both facilitators and attendees.

This book shows that delivering a successful workshop does not depend on performance skills or natural charisma. Instead, it is about applying a clear and straightforward set of principles to design, structure, and facilitate the session effectively.

By focusing on thoughtful preparation and simple, reliable methods, anyone can create workshops that are productive, engaging, and consistently deliver strong results for participants.

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Available in Paperback and Kindle Edition

This engaging business novel follows James Treblid, a consultant recruited by MDL, a global heavy equipment distribution company, to resolve critical sales and service challenges that are limiting the organization's performance.

As James navigates a complex corporate culture, he works to gain the support of senior leadership, build high-performing teams, and empower employees with the skills, tools, and motivation needed to achieve lasting improvements. Through collaboration, effective leadership, and practical problem-solving, he helps transform organizational performance while fostering professional growth among team members.

Blending business principles with an engaging fictional narrative, this book provides valuable insights into leadership, teamwork, organizational change, and continuous improvement. It demonstrates how strong leadership, employee engagement, and a supportive workplace culture can overcome operational bottlenecks, increase productivity, improve profitability, and create opportunities for long-term career success.

Available in Paperback Edition

The third edition of this influential book continues its mission of helping groups achieve their highest-quality thinking and decision-making.

It demonstrates that meetings can be far more than routine sessions for solving problems or developing plans. When properly facilitated, they become opportunities for participants to broaden their perspectives, strengthen understanding, and enhance the collective capability of the group.

This fully updated edition of The Facilitator’s Guide to Participatory Decision-Making takes readers through both the challenges and rewards of applying participatory approaches in practice. It shows how shared decision-making can be implemented effectively to improve outcomes and build stronger, more capable teams.

Widely used by business leaders, community organisers and professional facilitators around the world, this revised edition offers clearer guidance, deeper insight, and more practical tools to support effective group collaboration and decision-making.

Available in Paperback, Audiobook and Kindle Edition

Practical Facilitation: A Toolkit of Techniques introduces facilitation as a growing and dynamic professional field focused on helping groups work together more effectively.

A facilitator supports people in improving how they interact, communicate and collaborate across a wide range of settings, including workplaces, organisational planning, community development, leisure activities and health-related environments.

This practical guide brings together essential tools and techniques for developing facilitation skills in real-world contexts. It is designed to support both new and experienced facilitators in improving group engagement, guiding discussions, and enabling more productive outcomes.

As highlighted in industry feedback, this book is highly regarded as a comprehensive resource for anyone seeking to build confidence and competence in facilitation.

Authored by Dr Christine Hogan, a professional facilitator, educator and writer, the book reflects her commitment to advancing facilitation practice through reflective learning, collaboration, networking and research-based development.

Available in Paperback

The Art & Science of Facilitation: How to Lead Effective Collaboration with Agile Teams explores what it truly means to guide groups towards productive and meaningful outcomes.

Have you ever found yourself in a team that feels stuck in repetition, unsure how to move forward? Or been present in a highly charged group discussion where tensions run high and you were uncertain how to intervene effectively?

Anyone responsible for leading teams of any size will likely, at some point, step into the role of facilitator. However, facilitation goes far beyond using simple tools such as sticky notes, dot voting, or whiteboards. While these techniques can support collaboration, they are only part of a much broader skill set required to guide teams effectively.

This book delves into the deeper principles behind facilitation, particularly within agile environments, and explores how facilitators can help teams think more clearly, communicate more effectively, and achieve better results together.

Available in Paperback, Audiobook and Kindle

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Difficult Conversations: How to Discuss What Matters Most is the 10th anniversary edition of the widely respected guide to navigating some of life’s most challenging discussions.

A difficult conversation is any exchange that feels uncomfortable or high-stakes - whether it involves asking for a pay rise, refusing a request from a manager or partner, addressing a sensitive issue with a friend, or offering an apology. These are situations most people tend to avoid, despite their importance.

This book explores how such conversations can be approached more effectively, helping readers develop the skills needed to reduce tension, improve clarity, and achieve more constructive outcomes. It provides practical guidance on how to express concerns, listen more effectively, and manage emotional responses in a balanced way.

By reframing how we approach these moments, the book shows that difficult conversations do not need to be avoided - they can become opportunities for better understanding and stronger relationships.

Available in Paperback, Hardback and Kindle Edition

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THE PHENOMENAL INTERNATIONAL BESTSELLER: OVER 25 MILLION COPIES SOLD WORLDWIDE 

Transform your life with tiny changes in behaviour, starting now. 

People think that when you want to change your life, you need to think big. But world-renowned habits expert James Clear has discovered another way. He knows that real change comes from the compound effect of hundreds of small decisions: doing two push-ups a day, waking up five minutes early, or holding a single short phone call.

Available in Paperback, Kindle Edition, Audiobook and Hardback

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'This book is a must for anyone involved in organizational coaching' Adrian Moorhouse, Managing Director, Lane4 & Olympic Gold Medallist 

Coaching the Team at Work is the result of research over 20 years with practising team coaches and with major corporations around the world. It recognises that in a complex and constantly evolving business and social environment, teams can only keep up if they adapt frequently. But to adapt, they must have clarity about their internal and external systems and how these contribute to or undermine performance.

Available in Paperback and Kindle Edition

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This book is not just about using the Birkman method. Nor is it just for Birkman coaches.

It is about how our personalities work, how and why we communicate the way we do, how we can shift our automatic responses and actions to make conscious choices and produce better outcomes in our lives. 

Note: Don't let the title fool you. This book is definitely not just for experienced coaches using the Birkman Method. Yet its wisdom may influence you to become one!

Available in Paperback and Hardback

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"The Coaching Manager provides real-world strategies for developing people in any organization. Hunt and Weintraub bring together a new model of coaching along with a solid understanding of how business works. A must read for leaders at all levels." 

--Roger Enrico, former Chairman and CEO of PepsiCo Inc. 

"Managers and entrepreneurs alike will find The Coaching Manager to be of immense value in learning to coach as well as creating a coaching-friendly environment. Hunt and Weintraub give us an approach to coaching that managers can start using immediately. This book belongs on every manager′s bookshelf." 

--Arthur M. Blank, Co-Founder and Retired Co-Chairman, The Home Depot; Chairman, President, and CEO, Atlanta Falcons

Available in Paperback and Hardback

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