Change Management
Managing Transitions: Making the Most of Change (Revised 4th Edition)
A trusted bestseller with more than 650,000 copies sold, Managing Transitions has been fully revised to address the realities of today's fast-changing workplace, where adapting to change is no longer optional but essential.
Modern organizations face constant transformation driven by mergers, globalization, technological advances, and evolving ways of working. While structural changes can be challenging, the emotional and psychological impact on employees is often the greatest obstacle to success. Lasting organizational change depends on helping people understand why change is happening, providing a clear path forward, and ensuring everyone has a meaningful role in the transition.
For over 25 years, Managing Transitions has served as an indispensable guide for leaders and managers navigating periods of uncertainty. This updated edition reflects the changing nature of today's workforce, covering topics such as multigenerational teams, diversity and inclusion, cross-functional collaboration, remote and hybrid work, and other emerging workplace trends. It equips leaders with practical strategies to help individuals and organizations adapt, thrive, and succeed through change.
It includes a new foreword by Patrick Lencioni, best-selling author of The Five Dysfunctions of a Team.
Available in Paperback and Kindle Edition
Our Iceberg is Melting: Changing and Succeeding Under Any Conditions
Our Iceberg Is Melting is a compelling fable that uses the story of a colony of penguins to explore the realities of change and the importance of adaptability.
Through a simple yet engaging narrative, the book demonstrates how embracing change can create new opportunities, while resisting it can place individuals and organizations at risk.
When one observant penguin discovers that the colony's iceberg is in danger, he must convince others to act before it is too late. As the community confronts uncertainty, the story reveals familiar patterns of skepticism, resistance, leadership, and teamwork that mirror the challenges people face during periods of change.
Inspired by John Kotter's widely respected principles of change management, this practical and accessible book offers valuable lessons for leading transformation in the workplace, at home, and within communities. By highlighting the importance of communication, collaboration, and decisive leadership, Our Iceberg Is Melting provides readers with practical insights for successfully navigating change in an increasingly dynamic world.
This special tenth anniversary edition features new and improved illustrations and a foreword by Spencer Johnson, author of Who Moved My Cheese?
Available in Paperback, Hardback, Audible and Kindle Edition
The Heart of Change: Real-Life Stories of How People Change Their Organizations
Successful organizational transformation requires more than changing processes, structures, or strategies - it requires changing the way people think, feel, and behave. Because of this, leading change is often one of the greatest challenges organizations face.
In The Heart of Change, leadership experts John Kotter and Dan Cohen demonstrate that lasting change begins by connecting with people's emotions rather than relying solely on facts and analysis. Serving as a companion to Kotter's bestselling Leading Change, this book explains how inspiring people emotionally creates the motivation needed to embrace new behaviors and achieve meaningful results.
Building on Kotter's proven eight-step framework for change, the authors use engaging real-world stories to illustrate how leaders and teams overcome resistance, build commitment, and successfully navigate large-scale transformation. They introduce the powerful "see-feel-change" approach, showing that people are far more likely to support change when they experience its impact emotionally. Packed with practical insights and examples, The Heart of Change is an essential resource for leaders seeking to create lasting organizational success in an ever-changing world.
Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change.
Available in Paperback, Hardback, Audible and Kindle Edition
Switch: How to change things when change is hard
Making lasting change is often challenging, whether in our personal lives, workplaces, or communities. Resistance, uncertainty, and setbacks can make even the best intentions difficult to sustain. However, meaningful change becomes far more achievable when we understand the psychology behind human behavior.
In Switch, bestselling authors Chip Heath and Dan Heath explore why people struggle with change and present practical strategies for overcoming resistance. Drawing on insights from psychology, behavioral science, and real-world experiences, they explain how small, well-designed actions can produce significant and lasting results.
Using engaging case studies and memorable examples - from successful marriage counseling techniques to simple workplace improvements that transformed business performance - the authors demonstrate that effective change does not require complex solutions. Instead, lasting transformation comes from aligning motivation, creating clear direction, and shaping environments that encourage positive behavior. Packed with practical advice and compelling stories, Switch is an essential guide for anyone seeking to inspire change, solve problems, and achieve better outcomes in both professional and personal settings.
Available in Paperback, Hardback, Audible and Kindle Edition
Tales from the Playing Field: A New Strategy for Business Management Coaching
This engaging business novel follows James Treblid, a consultant recruited by MDL, a global heavy equipment distribution company, to resolve critical sales and service challenges that are limiting the organization's performance.
As James navigates a complex corporate culture, he works to gain the support of senior leadership, build high-performing teams, and empower employees with the skills, tools, and motivation needed to achieve lasting improvements. Through collaboration, effective leadership, and practical problem-solving, he helps transform organizational performance while fostering professional growth among team members.
Blending business principles with an engaging fictional narrative, this book provides valuable insights into leadership, teamwork, organizational change, and continuous improvement. It demonstrates how strong leadership, employee engagement, and a supportive workplace culture can overcome operational bottlenecks, increase productivity, improve profitability, and create opportunities for long-term career success.
Available in Paperback Edition
The Future of Work is Human
The future of work will belong to those who are committed to continuously developing their knowledge, skills, and abilities.
As technology advances and the workplace evolves, lifelong learning is no longer optional - it is essential for staying relevant and achieving long-term career success.
Rapid developments in artificial intelligence, automation, and digital technologies are transforming industries and reshaping job roles. While routine tasks are increasingly automated, qualities such as creativity, critical thinking, emotional intelligence, adaptability, and problem-solving are becoming more valuable than ever. Expanding these skills not only improves employability but also enables individuals to embrace innovation and make meaningful contributions in a changing world.
The modern workplace is also characterized by remote and hybrid work, the growth of the gig economy, and greater cross-functional collaboration. Thriving in this environment requires flexibility, resilience, effective communication, and a willingness to learn new skills throughout one's career.
Understanding the importance of continuous personal and professional development empowers individuals to adapt to change, seize emerging opportunities, and remain competitive in an evolving job market. This book explores the essential skills, mindsets, and practical strategies that will help readers prepare for the future of work and build successful, fulfilling careers in an increasingly dynamic global economy.
Available in Paperback and Kindle Edition
Meetings, by Default or by Design...
Meetings, by Default or by Design is a workbook with 100+ upgrades and enhancements for all those who desire better meetings & events. It describes 40 different default meeting practices in 40 chapters and analyses the potential for improvement for each of them. It does so in 4 areas of possible improvement.
Area 1: Reasons and Objectives
Area 2: Production
Area 3: Participants
Area 4: Content
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Available in Paperback and Kindle Edition
Metronomics: One United System to Grow Up Your Team, Company, and Life
Business leaders often draw insights from a wide range of books covering strategy, leadership, execution, finance, organizational culture, and people management.
While each offers valuable frameworks and proven techniques, the real challenge lies in integrating these ideas into a single, practical system that drives consistent success across the entire organization.
Metronomics brings together decades of hands-on business experience with the best concepts from leading management thinkers to create a comprehensive growth framework for organizations of all sizes. The book presents a structured approach to building high-performing teams, aligning strategy with execution, and creating sustainable business growth.
Readers will discover practical methods for strengthening leadership, improving accountability, enhancing team performance, and connecting employees to a shared vision and strategic objectives. Whether leading a startup or an established enterprise, the principles in Metronomics provide a clear roadmap for improving productivity, accelerating growth, and achieving long-term business success.
Built on more than twenty years of proven application, Metronomics offers leaders a repeatable system for developing resilient organizations, empowering their teams, and creating lasting competitive advantage. It is a practical guide for transforming business performance while enabling leaders to focus on sustained growth and operational excellence.
Available in Paperback, Hardcover, Audiobook and Kindle Edition
OpenHR: The Human Capital Framework for the Blended Workforce
The modern workforce is evolving rapidly as more professionals embrace freelancing, contract work, and flexible employment arrangements.
As a result, organizations are increasingly relying on a blend of full-time employees and independent professionals to achieve their business objectives.
Independent workers are no longer simply external service providers - they have become a vital source of expertise, innovation, and agility. In an increasingly competitive talent market, organizations must recognize the value of integrating freelance and contingent talent into their long-term workforce strategy.
To succeed in this changing environment, businesses need to move beyond traditional workforce management models. New approaches are required to effectively recruit, engage, develop, and support a diverse workforce that includes permanent employees, contractors, consultants, and gig workers. By adopting a more flexible and inclusive framework, organizations can build resilient, high-performing teams that are equipped to meet the demands of the future of work.
Welcome to OpenHR™: The Human Capital Framework for the Blended Workforce
Available in Paperback and Kindle Edition
Profit from the Core
Profit from the Core became an international bestseller by demonstrating how organizations can achieve sustainable, profitable growth by focusing on their greatest strengths.
First published in 2001, the book helped business leaders navigate challenging economic conditions by encouraging a disciplined approach to growth and strategic decision-making.
Following the global financial crisis, the importance of maintaining a strong core business became even more evident. Many organizations that expanded into unfamiliar markets or relied on unproven strategies experienced significant setbacks, highlighting the risks of losing focus on their primary capabilities.
In this updated edition, authors Chris Zook and James Allen explain why concentrating on core strengths remains essential for rebuilding competitive advantage and achieving long-term success. They provide practical guidance on identifying a company's unique capabilities, strengthening its market position, and pursuing growth opportunities that align with its existing expertise. By building on a solid business foundation, organizations can expand with greater confidence, improve resilience, and create sustainable value in an increasingly competitive marketplace.
Available in Hardback and Kindle Edition - click below
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The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
In The E-Myth Revisited, Michael Gerber challenges many of the common misconceptions about starting and running a successful business.
This bestselling classic explains why technical expertise alone is not enough to build a thriving company and offers a practical framework for creating a business that can grow consistently and sustainably.
Gerber guides readers through the different stages of business development, from startup and early growth to building a mature, well-structured organization. Along the way, he demonstrates how proven systems, standardized processes, and the principles behind successful franchise businesses can be applied to virtually any organization, regardless of industry or size.
A central theme of the book is the critical distinction between working in the business and working on the business. By focusing on systems, leadership, and long-term strategy rather than day-to-day operations alone, business owners can create organizations that operate more efficiently, scale effectively, and deliver predictable results. The E-Myth Revisited remains an essential resource for entrepreneurs, small business owners, and managers seeking to build businesses that are productive, sustainable, and capable of long-term success.
©1955, 2001, 2003, 2004 Michael E. Gerber (P)2004 HarperCollins Publishers, Inc.
Available in Paperback, Audio, Audio CD and Kindle Edition
The M Game: The Metronomics Monograph
Thousands of business leaders have used Metronomics to build stronger companies through a proven approach to growth, balance, and long-term success.
In The M Game, entrepreneur and CEO leadership coach Shannon Susko presents a clear and accessible introduction to the Metronomics system. This practical guide simplifies complex business ideas and provides a structured framework for achieving sustainable growth, improved execution, and innovation in today's competitive global environment.
Through engaging case studies and real-world examples, Susko demonstrates how organizations can create greater alignment, accountability, and momentum by establishing the right rhythms and systems. The book shows how Metronomics helps teams perform at a higher level while supporting both business growth and organizational balance.
Whether you are a founder, executive, manager, or team leader, The M Game offers actionable insights for navigating modern business challenges and building a resilient organization positioned for long-term prosperity.
Available in Paperback, Hardcover, Audiobook and Kindle Edition
ADKAR: A Model for Change in Business, Government and our Community
Why do some change initiatives deliver lasting results while others fall short?
How can leaders navigate the wide range of change management methods and choose the right approach?
And what does it take to lead successful change in both organizations and everyday life?
Developed through more than 14 years of research into organizational transformation, the ADKAR model provides a practical and comprehensive framework for managing change at both the individual and organizational levels. Designed to simplify the complexities of change management, the model focuses on achieving measurable results by guiding people through each stage of the change process.
The ADKAR framework integrates the essential components of successful change initiatives, including change readiness, executive sponsorship, communication planning, coaching, training, and resistance management. By aligning these elements within a structured, people-centered approach, it helps organizations build commitment, improve adoption, and sustain change over the long term. Whether leading business transformation or personal development, the ADKAR model offers a proven roadmap for implementing change effectively and achieving lasting success.
Available in Paperback and Kindle Edition
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Beyond Change Management: Advanced Strategies for Today's Transformational Leaders
Transform your organization!
Lasting organizational transformation begins with personal transformation. Leaders who want to drive meaningful change must first develop the mindset, behaviors, and leadership approach needed to inspire and sustain change throughout their organizations.
Beyond Change Management explores the powerful relationship between leadership style, mindset, and organizational transformation. Rather than viewing transformation as a process that can simply be managed, the book encourages leaders to adopt new ways of thinking and leading that support deep, sustainable change.
Drawing on the principles of Organization Development (OD), the book integrates leadership, change management, organizational development, and personal awareness into a unified framework for transformational leadership. It provides practical insights for helping leaders cultivate the mindset, capabilities, and behaviors required to guide organizations through complex change, foster innovation, and build resilient, high-performing cultures. This thought-provoking resource is essential for executives, managers, consultants, and change practitioners seeking to create lasting organizational success.
Available in Paperback and Kindle Edition
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Build, Excite, Equip.: How to simplify change adoption in your projects
Effective change management is a critical factor in the success of major projects, yet its value is often underestimated.
While implementing change requires investment, it plays a key role in driving employee engagement, encouraging adoption, and maximizing the return on project investments.
Drawing on years of practical experience, Build, Excite, Equip provides a comprehensive, step-by-step framework for managing complex organizational change. Filled with proven strategies, practical techniques, and actionable guidance, the book helps leaders successfully plan, implement, and sustain transformation initiatives.
Designed with project managers and change leaders in mind, the book introduces an easy-to-follow methodology supported by practical tools and resources. It enables professionals to build the confidence and capabilities needed to lead change effectively, overcome resistance, engage stakeholders, and deliver projects that achieve lasting business outcomes.
Available in Paperback and Kindle Edition
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Change Management: The People Side of Change
This book provides a rigorous, research-informed introduction to the field of change management, serving as a foundational guide for developing change leadership capabilities among managers and executives.
Change Management offers a practical exploration of how to effectively manage the human side of organizational change. It equips readers with an understanding of established best practices, highlighting the key principles and approaches needed to support individuals and teams through transitions and improve the likelihood of successful change outcomes.
Available in Paperback and Kindle Edition
Good Power: Leading Positive Change in Our Lives, Work, and World
A Wall Street Journal Bestseller
Former IBM CEO Ginni Rometty delivers a powerful combination of memoir, leadership lessons, and big ideas on how we can all drive meaningful change.
Ginni Rometty led one of the world's most iconic companies, and in Good Power she recounts her groundbreaking path from a challenging childhood to becoming the CEO of IBM and one of the world's most influential business leaders. With candor and depth, Rometty shares milestones from her life and career while redefining power as a way to drive meaningful change in positive ways for ourselves, our organizations, and for the many, not just the few—a concept she calls "good power."
Available in Hardback, Audiobook and Kindle Edition
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The Goal: A Process of Ongoing Improvement
The Goal: A Process of Ongoing Improvement (40th Anniversary Edition).
Written in the style of a fast-paced business thriller, The Goal has become a globally influential novel that is reshaping the way managers think about operations and performance. Blending storytelling with management principles, it is widely recommended across industries as essential reading for leaders and professionals - though perhaps best kept away from competitors.
At the center of the story is Alex Rogo, a plant manager under intense pressure to turn around a failing factory. As deadlines loom and performance continues to decline, both his professional responsibilities and personal life begin to unravel. Facing mounting operational crises and strain in his marriage, Alex must find a way to reverse the downward trajectory before everything collapses. Through his journey, the novel introduces powerful insights into efficiency, process improvement, and the fundamentals of effective management.
Available in Paperback and Kindle Edition
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Who Moved My Cheese: An Amazing Way to Deal with Change in Your Work and in Your Life
With over 2.5 million copies sold worldwide, Who Moved My Cheese? is a simple parable that reveals profound truths.
It is the amusing and enlightening story of four characters who live in a maze and look for cheese to nourish them and make them happy. Cheese is a metaphor for what you want to have in life, for example a good job, a loving relationship, money or possessions, health or spiritual peace of mind. The maze is where you look for what you want, perhaps the organisation you work in, or the family or community you live in. The problem is that the cheese keeps moving.
Available in Paperback, Hardback, Audiobook and Kindle Edition
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Designing Matrix Organizations that Actually Work
...How IBM, Proctor & Gamble and Others Design for Success
Organization structures do not fail, says Jay Galbraith, but management fails at implementing them correctly.
This is why, he explains, the idea that the matrix does not work still exists today, even among people who should know better. But the matrix has become a necessary form of organization in today's business environment. Companies now know that if they have multiple product lines, do business in multiple countries, and serve many customer segments through a variety of channels, there is no way they can avoid some kind of a matrix structure and the question most are asking is "How do we learn how to operate the matrix effectively?"
In Designing Matrix Organizations That Actually Work, Galbraith answers this and other questions as he shows how to make a matrix work effectively.
Making the Matrix Work, 2nd edition: The Agile Remix
How to work and manage others successfully in matrix organisations operating across regions and functions, with global teams, customers and supply chains.
Traditional management training prioritizes clarity, predictability and control. In a matrix we need to be able to balance this with the ability to tolerate ambiguity, manage uncertainty and decentralize control. Managers need an expanded toolkit to help them move from the hard to the soft, from the concrete to the ambiguous and back again depending on the situation. Making the Matrix Work helps you develop your matrix mindset and will show you how to establish and engage networks that do not depend on role, control or authority to get things done.This 10 year anniversary edition has been extensively revised to cover Agile and digital working, for those working and managing in the fast paced new world of work, with autonomous teams, iterative working and non-hierarchical leadership.
It will includes new material on alignment and connecting across silos, and on autonomous teams as well as 3 major new chapters on:
Change and stability
Hierarchy
Networks
There are updates to terms and techniques throughout the book to reflect hybrid and post pandemic working considerations and the impact of digital transformation.
Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations (Cross-Functional Collaboration)
Cross-functional Work: Getting Out of Our Siloes
Whether we are in a formal matrix structure, a matrix role or work through a web of people to get things done, today’s work requires us to work side to side, across the organization. For our own careers and for the success of the organization, we can’t remain in the comfortable confines of our functional, geographical or product siloes. The complex solutions and decisions that move businesses forward are found in the lateral work - with partners scattered across the organization and around the globe.
Master the Matrix, 2nd Edition, is based on the discussions, questions and ideas of thousands of participants and clients who have used this powerful, practical framework to make sense of cross-functional work. It is backed by the quantitative results from Finerty Consulting’s Matrix180 and Cross-Functional Influence 180 assessment tools, interviews and surveys.
Structured around the stories of practioners and considered the gold standard of “how to” in our matrixed, cross-functional organizations, this book is as relatable as it is reliable. Bonus material includes making it work in virtual work environments and what to look for when hiring for cross-functional roles..
Matrix Management Reinvented: Book 1 - The New Game in Town
Introducing Matrix Management 2.0™ - the New Game in Town
Take the journey with Leon and Lisa and learn how you can make your matrix organization a success.
Most organizations are still playing the old game – the Vertical Management 1.0 game. You know; the one where you need authority to get things done; where all the power lies with the leaders of the vertical silos; the one that makes working on cross-functional teams difficult. This game has been played for 60 years, and most organizations have a difficult time making it work for them.
Some organizations are choosing a new game to help them improve organizational effectiveness and efficiency, to push them past their competition – Matrix Management 2.0™. In this 4-book series, you’ll learn all about this new game – why you need to play, and what the rules are for playing.
Matrix Management Reinvented: Book 2 – The 7 Shifts Needed to Be a Successful Matrix Leader
Leon, the CEO and owner of a growing consulting organization, is working with Lisa, a Matrix Management 2.0™ expert, to resolve the challenges he faces running his matrix organization.
Their conversation continues from our previous book (Matrix Management Reinvented: Book 1 – The New Game in Town) and this time, the focus is on leadership.
