Conflict and Stress

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Getting to Yes: Negotiating an agreement without giving in

THE WORLD'S BESTSELLING GUIDE TO NEGOTIATION 

Getting to Yes has been in print for over thirty years. This timeless classic has helped millions of people secure win-win agreements both at work and in their private lives. Founded on principles such as:

· Don't bargain over positions

· Separate the people from the problem

· Insist on objective criteria

Getting to Yes simplifies the whole negotiation process, offering a highly effective framework that will ensure success.

Available in Paperback, Hardback, Audible and Kindle Edition

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Crucial Conversations

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

The New York Times and Washington Post bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
―from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
―Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

Available in Paperback, Hardback, Audiobook and Kindle Edition

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Difficult Conversations: How to Discuss What Matters Most

The 10th anniversary edition of the classic guide to handling life's toughest conversations

What is a difficult conversation?

Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

Available in Paperback, Hardback and Kindle Edition

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Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships

What is Violent Communication? 

If “violent” means acting in ways that result in hurt or harm, then much of how we communicate - judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who’s “good/bad” or what’s “right/wrong” with people - could indeed be called “violent communication.”

Available in Paperback, Hardback and Kindle Edition

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Radical Candor: Fully Revised and Updated Edition: How to Get What You Want by Saying What You Mean

A New York Times and Wall Street Journal bestseller. 

A practical guide for those bewildered or exhausted by management, written for bosses and those who manage bosses.

Drawing on years of first-hand experience, Radical Candor shows you how to be successful while retaining your integrity and humanity. From Kim Scott, former manager at Google and Apple, and CEO coach to Silicon Valley.

'Radical Candor will help you build, lead, and inspire teams to do the best work of their lives' – Sheryl Sandberg, author of Lean In

If you don't have anything nice to say then don't say anything at all . . . right?

Available in Paperback, Hardbook, Audible and Kindle Edition

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The Anatomy of Peace: How to Resolve the Heart of Conflict

The Anatomy of Peace will instil hope and inspire reconciliation.

Through a series of moving stories about once-bitter enemies reunited, it shows us how we routinely misunderstand the causes of conflict - and perpetuate the very problems we're trying to solve.

The Anatomy of Peace shows you how to: 

- Focus on helping things go right, rather than 'fixing' things that go wrong

- Think about others as people with fears of their own, not obstacles in your way

- Stop worrying about how the world sees you

- Learn to move away from blame and bitterness

Available in Paperback and Kindle Edition

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