Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

The New York Times and Washington Post bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
―from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
―Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

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‘How to Win Friends and Influence People' is one of the first best-selling self-help books ever published. 

Just after publishing, it quickly exploded into an overnight success, eventually selling more than 15 million copies worldwide, and pioneering an entire genre of self-help and personal success books.

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World-renowned Stanford University psychologist Carol Dweck, in decades of research on achievement and success, has discovered a truly groundbreaking idea - the power of our mindset.

Dweck explains why it's not just our abilities and talent that bring us success - but whether we approach them with a fixed or growth mindset. She makes clear why praising intelligence and ability doesn't foster self-esteem and lead to accomplishment, but may actually jeopardise success. With the right mindset, we can motivate our kids and help them to raise their grades, as well as reach our own goals - personal and professional. Dweck reveals what all great parents, teachers, CEOs and athletes already know: how a simple idea about the brain can create a love of learning and a resilience that is the basis of great accomplishment in every area.

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THE LIFE-CHANGING MULTI-MILLION-COPY GLOBAL BESTSELLER - BASED ON ONE OF THE MOST WATCHED TED TALKS OF ALL TIME! DISCOVER YOUR PURPOSE WITH ONE SIMPLE QUESTION: WHY?

'One of the most incredible thinkers of our time; someone who has influenced the way I think and act every day' - Steven Bartlett, investor, BBC Dragon and host of The Diary of a CEO podcast

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New York Times bestseller — over 25 million copies sold

The No. 1 Most Influential Business Book of the Twentieth Century 

'[Thirty] years after it first appeared, the wisdom of The 7 Habits is more relevant than ever . . . exactly what we need now' Arianna Huffington

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A globally respected and widely used guide to influence and persuasion, this international bestseller has sold over five million copies and has now been fully updated with fresh research, new insights, contemporary examples, and digital applications.

In this revised edition, Robert Cialdini - author of Pre-Suasion and a leading authority on the psychology of influence - explains why people say “yes” and how these principles can be applied ethically in both professional and everyday contexts. Drawing on clear explanations, memorable stories, and relatable real-world examples, he makes the science of persuasion accessible and practical.

With Cialdini’s guidance, readers do not need a scientific background to understand how influence works. Instead, they gain a straightforward, evidence-based understanding of human behaviour that can be applied responsibly in business, communication, and daily life.

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A Self-Discovery Process To Find It And Live It!

Living consistently with your best self is something that most individuals strive for – but ever attain. The Quest for Purpose is a roadmap for assisting individuals to live a life of meaning, significance, and purpose.

The third edition of this influential book continues its mission of helping groups achieve their highest-quality thinking and decision-making.

It demonstrates that meetings can be far more than routine sessions for solving problems or developing plans. When properly facilitated, they become opportunities for participants to broaden their perspectives, strengthen understanding, and enhance the collective capability of the group.

This fully updated edition of The Facilitator’s Guide to Participatory Decision-Making takes readers through both the challenges and rewards of applying participatory approaches in practice. It shows how shared decision-making can be implemented effectively to improve outcomes and build stronger, more capable teams.

Widely used by business leaders, community organisers and professional facilitators around the world, this revised edition offers clearer guidance, deeper insight, and more practical tools to support effective group collaboration and decision-making.

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The future of work will belong to those who are committed to continuously developing their knowledge, skills, and abilities.

As technology advances and the workplace evolves, lifelong learning is no longer optional - it is essential for staying relevant and achieving long-term career success.

Rapid developments in artificial intelligence, automation, and digital technologies are transforming industries and reshaping job roles. While routine tasks are increasingly automated, qualities such as creativity, critical thinking, emotional intelligence, adaptability, and problem-solving are becoming more valuable than ever. Expanding these skills not only improves employability but also enables individuals to embrace innovation and make meaningful contributions in a changing world.

The modern workplace is also characterized by remote and hybrid work, the growth of the gig economy, and greater cross-functional collaboration. Thriving in this environment requires flexibility, resilience, effective communication, and a willingness to learn new skills throughout one's career.

Understanding the importance of continuous personal and professional development empowers individuals to adapt to change, seize emerging opportunities, and remain competitive in an evolving job market. This book explores the essential skills, mindsets, and practical strategies that will help readers prepare for the future of work and build successful, fulfilling careers in an increasingly dynamic global economy.

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The average employee will endure (rather than enjoy) 64,000 hours’ work in their lifetime: 40 hours a week, more than 40 weeks a year, for over 40 years.

So how do we change the world of work so it’s good for business and good for people?

Whether you have just started your first job or are the CEO of a company, the exercises in this book will help you harness your motivation so you can become the leader you want to be and the world needs. CREATE Motivation offers a powerful yet simple-to use model that will help you to:

• Identify what has led to your successes (and failures) to date
• Develop a compelling vision of your future as a leader
• Tap into your intrinsic motivation so you can sustain higher levels of performance
• Know how to inspire others to do the same

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"My goal is simple. I want people to achieve better results in life and have more fun in the process. My approach is a combination of straight talking advice mixed with humour, inspiration and practical takeaways."

Professor Paul McGee - The SUMO Guy

The International Best Selling author of S.U.M.O. (Shut Up, Move On)

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Rich Dad Poor Dad is Robert's story of growing up with two dads — his real father and the father of his best friend, his rich dad — and the ways in which both men shaped his thoughts about * and investing. The book explodes the myth that you need to earn a high income to be rich and explains the difference between working for * and having your * work for you.

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Being deprived of social gatherings revealed just how important they are; to connect with others, collaborate, share ideas and create moving, life-affirming experiences.

If there's one thing lockdown showed us, it's that time together is a gift we've too often taken for granted.

In The Art of Gathering, Priya Parker shows us how to ensure that however we meet, it's a truly transformative experience. An expert on organizing successful gatherings whether in conference centres, crisis zones or her living room, Parker sets forth a human-centred approach to gathering that can help us create meaningful, memorable moments - large and small, for work and play.

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How successful people become even more successful

Your hard work is paying off. You are doing well in your field. But there is something standing between you and the next level of achievement.

That something may just be one of your own annoying habits. Perhaps one small flaw - a behaviour you barely even recognise - is the only thing that's keeping you from where you want to be. It may be that the very characteristic that you believe got you where you are - like the drive to win at all costs - is what's holding you back. As this book explains, people often do well in spite of certain habits rather than because of them-and need a "to stop" list rather than one listing what "to do".
Marshall Goldsmith's expertise is in helping global leaders overcome their unconscious annoying habits and become more successful. His one-on-one coaching comes with a six-figure price tag - but in this book you get his great advice for much less.

Recently named as one of the world's five most-respected executive coaches by Forbes, he has worked with over 100 major CEOs and their management teams at the world's top businesses. His clients include corporations such as Goldman Sachs, Glaxo SmithKline, Johnson and Johnson and GE.

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This book is an innovative, modern toolkit to help you grow and succeed.

It provides entrepreneurs, executives and business leaders with invaluable insight, advice and techniques to negotiate the rocky terrain of the business world.

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Learn how exceptional leadership transforms ordinary teams into high-performing organisations.

In It's Your Ship, Michael Abrashoff shares practical management techniques developed while commanding the USS Benfold, offering valuable lessons in communication, accountability, employee engagement, and organisational success. An essential read for managers, business leaders, entrepreneurs, and anyone looking to improve leadership skills.

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