Following the assessment, the Dealing with Tough Negotiators Workbook offers practice in applying the skills with the help of examples, prepared questions, and guidelines — the perfect tool for negotiators who are about to enter into a particularly difficult negotiation.
One Workbook needed per participant.
Long Version: Part one of the profile provides a visual image of your skills in the 4 cornerstones, while in part two you are provided with visual images and definitions of your skills in the 16 characteristics, or skill sets.
Provides step-by-step instruction on how to administer both the Form A and the Form B Profiles. This guide provides a description of each of the 4 Cornerstones and 16 supporting Characteristics, or skill sets, so facilitators know how to credibly position, describe and present the Emotional SMARTS® model and concepts.