Change Management

Why Organisations Struggle with Change - And What to Do About It

The Cost of Poor Change Management

70% of organisational change efforts fail to achieve their goals. Resistance, confusion, and lack of buy-in are named as the most common causes of failed change - more so than inadequate strategy or resources.

Poorly managed change leads to:

  • 2x higher staff turnover during/after initiatives
  • Up to 30% drop in productivity throughout the change period
  • Damaged morale, distrust in leadership, and "change fatigue" - making future initiatives even harder
  • Employees who don’t understand the reason for a change are 5x more likely to disengage or actively resist.

The Good News: Research shows that when people are actively engaged in the change process - learning by doing, practicing new mindsets and behaviours - the odds of success dramatically improve. It’s not enough to share a strategy document or run a town hall. Teams need safe, practical ways to:

  • Surface concerns
  • Experience change in action
  • Build trust in themselves and the process

That’s why leading organisations use hands-on tools from MLR to bridge the “knowing-doing” gap. Our activities turn abstract concepts into shared experiences, helping you convert resistance into readiness - and boosting your ROI on every change programme.

Want to see what practical change management looks like?

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Mastering The Change Curve - Online Sample Report

This sample will enable you to assess the product more fully. Just add your selection to cart (as if shopping) and once registered on this website, go to the "MY ACCOUNT" section. There you will be able to access your Downloads.

£0.00

AND

AND is a resource for people who want to make a positive difference. How? 

£25.50

Managing Transitions: Making the Most of Change (Revised 4th Edition)

The bestselling guide to managing organisational change, with over 650,000 copies sold, is now revised and updated for today's rapidly changing workplace where change is a constant.

In a landscape of big mergers, global teams and evolving technology, it's more important than ever for employees and managers to be adaptable to change. When restructuring hits the workplace, the actual situational shifts are often not as hard to work through as the psychological components that accompany them. Successful organisational change takes place when employees have a clear purpose, a plan for, and a part to play in their changing surroundings.

For 25 years, Managing Transitions has been the go-to resource for managers to navigate tumultuous times. Now, this essential book has been updated to address new trends and challenges in today's work cultures, including generational differences, inclusivity, cross-functional teams, remote and work-from-home colleagues, and more.

It includes a new foreword by Patrick Lencioni, best-selling author of The Five Dysfunctions of a Team.

Available in Paperback and Kindle Edition

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OpenHR: The Human Capital Framework for the Blended Workforce

The workforce is changing fast…

More individuals are choosing to freelance and work flexibly, which means organisational teams are now made of both full-time and independent workers. No longer can we afford to treat independent workers as merely ‘managed services’; In the war for talent, they are quickly becoming an indispensable part of a more blended workforce.

Traditional structures and ways of managing our human capital, regardless of its make up and designation, need an upgraded framework from which to build, manage and support a multidimensional workforce of the future, now.

Welcome to OpenHR™: The Human Capital Framework for the Blended Workforce

Available in Paperback and Kindle Edition

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Our Iceberg is Melting: Changing and Succeeding Under Any Conditions

In Our Iceberg is Melting, a simple fable about penguins encapsulates vital truths about embracing change and illustrates how adaptability can yield prosperity, while resistance can lead to peril, in an ever-changing world.

What if everything you knew was about to change?

For generations, a penguin colony thrived on their iceberg - until one brave, curious mind uncovers a looming catastrophe. His desperate pleas for action are met with the all-too-human resistance to anything new.

Our Iceberg Is Melting provides a powerful guide for navigating personal and professional transformation. Through relatable characters, this fable illuminates human nature, the challenge of resistance, and the incredible power of collective action. It is a story that is occurring in different forms around us today – but the penguins handle change a great deal better than most of us.

Drawing on John Kotter's renowned insights, this concise book equips you with the wisdom to drive faster, smarter change in your work, family and community – essential in today's relentless world.

This special tenth anniversary edition features new and improved illustrations and a foreword by Spencer Johnson, author of Who Moved My Cheese?

Available in Paperback, Hardback, Audible and Kindle Edition

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Profit from the Core

When Profit from the Core was published in 2001, it became an international bestseller, helping hundreds of companies find their way back to profitable growth after the bursting of the Internet bubble.

The 2007 global financial meltdown reaffirmed the perils of pursuing heady growth through untested strategies, as firms in industries from finance to retailing to automobiles strayed too far from their core businesses and suffered the consequences. In this updated edition of Profit from the Core, authors Chris Zook and James Allen show that a renewed focus on the core is more critical than ever as firms seek to rebuild their competitive advantage coming out of the downturn—and that a strong core will be the foundation for successful expansion as the economy recovers.  

Available in Hardback and Kindle Edition - click below

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Switch: How to change things when change is hard

Change is hard. It doesn't have to be.

We all know that change is hard. It's unsettling, it's time-consuming, and all too often we give up at the first sign of a setback.

But why do we insist on seeing the obstacles rather than the goal? This is the question that bestselling authors Chip and Dan Heath tackle in their compelling and insightful book. They argue that we need only understand how our minds function in order to unlock shortcuts to switches in behaviour.

Illustrating their ideas with scientific studies and remarkable real-life turnarounds - from the secrets of successful marriage counselling to the pile of gloves that transformed one company's finances - the brothers Heath prove that deceptively simple methods can yield truly extraordinary results.

Available in Paperback, Hardback, Audible and Kindle Edition

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The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It

This totally revised underground best seller, The E-Myth, Michael Gerber dispels the myths surrounding starting your own business and shows how commonplace assumptions can get in the way of running a business.

He walks you through the steps in the life of a business, from entrepreneurial infancy, through adolescent growing pains, to the mature entrepreneurial perspective, the guiding light of all businesses that succeed, and shows how to apply the lessons of franchising to any business, whether or not it is a franchise. Finally, Gerber draws the vital, often overlooked distinction between working on your business and working in your business. After you have finished The E-Myth Revisited, you will truly be able to grow your business in a predictable and productive way.

©1955, 2001, 2003, 2004 Michael E. Gerber (P)2004 HarperCollins Publishers, Inc.

Available in Paperback, Audio, Audio CD and Kindle Edition

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The Heart of Change: Real-Life Stories of How People Change Their Organizations

Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization you need to change people’s behaviour. And that is never easy.

The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people’s emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter’s worldwide bestseller Leading Change.

Building off of Kotter’s revolutionary eight-step process, this book vividly illustrates how large-scale change can work. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to change and produce spectacular results. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation.

Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change.

Available in Paperback, Hardback, Audible and Kindle Edition

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The M Game: The Metronomics Monograph

Thousands of business leaders have grown up their companies with Metronomics, a groundbreaking system for growth, balance, and sustainable success. 

Experience the power of Metronomics with The M Game, the streamlined definitive guide to Metronomics crafted by celebrated entrepreneur and CEO+Leadership team coach Shannon Susko. This essential monograph demystifies complex business concepts and offers a clear path to sustainable growth and innovation in today's competitive global marketplace. 

With engaging case studies and real-world examples, also available on www.themgamebook.com, Shannon demonstrates how Metronomics fosters balance, rhythm, and growth within organizations, propelling them to new strategic heights of success. Regardless of your role or experience, The M Game is an invaluable resource to help you conquer the challenges of modern business while steering your organization toward a prosperous future.

Available in Paperback, Hardcover, Audiobook and Kindle Edition

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