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Communication

Our Communication products include best-selling inventories, assessments and simulations to enhance both personal and organisational communication skills. All are supported by Professional User Facilitator Guides.

Considered by many to be the core competence, communication is a fundamental life and organisational skill it is often ignored.

From one-to-one discussions, to mass communications – ‘getting the message across’ has always been a challenge. Understanding how to identify and manage their personal communications styles provides your participants with the foundation for more powerful and effective interactions.

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What's My Communication Style?

Solve problems by better understanding communication styles.

Good communication lies at the heart of all human interaction and so many problems start with misunderstandings. Suitable for managers, supervisors, negotiators customer service and customer facing staff, indeed anybody who has to deal with others!

What’s My Communication Style? will build a better understanding of communication style and its effects on colleagues: identify participant’s dominant communication style and the behaviours that distinguish it. As well as strategies for dealing with the styles of others. A greater understanding of varying communications styles can lead to less friction between groups, departments and individuals as well as enhancing productivity and reducing problems.

From £16.48 excl VAT

Communication Effectiveness Profile

Most of us take the art of Communication for granted

We each take part in dozens of conversations every day so it ought to be something we're good at! Shouldn't it? Yet the truth is that most of us are not as good at two-way communication as we think. The Communication Effectiveness Profile can change that.

Our ability to communicate effectively shapes and determines our personal and professional success. It will affect our self-esteem and our sense of well-being, and the contributions we make to our families, our jobs, and our communities. Poor communication can even affect our health.

Successful communicators can be made as well as born, effective communication is based on several fundamental principles—common sense, really. Using Communication Effectiveness Profile means understanding these basic skills and then practicing and refining them to become effective and influential communicators.

 

From £10.92 excl VAT

Learning to Listen

Most people claim to be good listeners. But that’s not what we hear!

Learning to Listen is a communication assessment and soft-skills training programme that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses. Learning to Listen is a great foundation for any communication skills training programme.

While most listening assessments measure style, this self-assessment measures skill level and because it targets actual behaviour, individuals are able to take immediate action to maximise their strengths and improve upon their weaknesses. The result is employees who are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

From £16.48 excl VAT

Neurolinguistic Communication Profile

Does everybody hear, see or feel your message?

The Neurolinguistic Communication Profile (NCP) assessment, uses an innovative and useful model showing the relationship between an individual's thinking, their communication preference and the ability to establish rapport with others. The NCP focuses on assessing sensory-based preferences (visual, auditory, and kinesthetic) for taking in information, organising it and communicating information to others. It offers insights and practical tools for communicating more flexibly and effectively with others, regardless of their preferences. 

The NCP is a guide for establishing rapport quickly. Ideal as a centrepiece for training on topics including management, coaching, teamwork, and sales.

From £16.48 excl VAT

Communication Derailed Second Edition Game Kit

Hands-On games to get people back on track. Can be used as a stand-alone learning event or integrated into a larger training initiative.
£820.00 excl VAT

Lunch & Learn Delegate Pack - Giving Constructive Feedback

Materials for ten delegates attending a Giving Constructive Feedback Lunch & Learn session
£95.00

Running Effective Meetings

A just-in-time tool that will enable every user to positively impact the meetings they host.
£18.99

50 Activities for Employee Engagement

Learn to improve interpersonal skills, enhance management performance, create effective teams, and improve communication within your organisation

£128.53

Communicators Pocketbook

A pocketful of tips and techniques to make you more aware of your communication style and how to improve it
£9.99

Networking and Relationship Building Profile

Provides a detailed process for assessing an individual's existing capacity to network with others and highlights areas where improvements might be possible.

£10.92

Relating Styles

Designed either for use by both partners, or individually if the partners are having difficulties communicating or if the relationship is under stress. If a relationship is having problems, this is a great tool for working through them. If the relationship is thriving, the assessment can help improve effectiveness.

£12.44

SkillBuilders: 50 Communication Skills Activities

Spice up your next customer service training programme with this creative, engaging, and innovative collection of skill development activities.
£126.67

The Manager's Pocket Guide to eCommunication

Learn to maximise this technology to link personnel across cities, states, and countries. Every manager needs to know the 'best uses' of these new basic technologies.

£12.87

Communication Response Style

20-item self-assessment that identifies a person's relative strength in each of four response modes - critical, advising, emphatic, and searching.

£10.92

What's My Communication Style? - Online Credit

Online Assessment Option: Order One Per Participant.

The online assessment is administered to participants through the online portal (which you will be sent access to) and includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete. The trainer can control if the participant can access their report.

You will receive the assessment link/info via a separate email.

£20.29 excl VAT

What's My Communication Style? - Online Credit - SPANISH VERSION

Online Assessment (Spanish): Order One Per Participant.

The online Spanish version is an excellent choice for enterprise-wide training or audiences that are geographically dispersed and need a Spanish translation. It offers 24/7 access, streamlined distribution, and instant scoring. Each online assessment includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning.

You will receive the assessment link/info via a separate email.

£20.29 excl VAT

How Would You Respond?

10-item self-assessment designed to give you insight into the ways in which you respond to people in your interpersonal communications.

£10.92

What Do You Say?

12-item self-assessment designed to give you insight into the ways in which you respond to people in your interpersonal communications.

£10.92

What's My Communication Style? Theoretical Background

This sample will enable you to assess the product more fully. Just add your selection to cart (as if shopping) and once registered on this website, go to the "MY ACCOUNT" section. There you will be able to access your Downloads.
£0.00

What's My Communication Style? - Online Sample Report

This sample will enable you to assess the product more fully. Just add your selection to cart (as if shopping) and once registered on this website, go to the "MY ACCOUNT" section. There you will be able to access your Downloads.

£0.00

Neurolinguistic Communication Profile - Online Assessment Credit

Online Assessment Option: Order One Per Participant.

The online assessment is administered to participants through the online portal (which you will be sent access to) and includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete. The trainer can control if the participant can access their report.

You will receive the assessment link/info via a separate email.

£20.29 excl VAT

Neurolinguistic Communication Profile Theoretical Background

This sample will enable you to assess the product more fully. Just add your selection to cart (as if shopping) and once registered on this website, go to the "MY ACCOUNT" section. There you will be able to access your Downloads.
£0.00

Communication Effectiveness Profile - Online Assessment Credit

Online Assessment: Order One Per Participant.

The online assessment is administered to participants through the online portal (which you will be sent access to) and includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete.

You will receive the assessment link/info via a separate email.

£18.99 excl VAT

Communication Effectiveness Profile - Online Sample Report

This sample will enable you to assess the product more fully. Just add your selection to cart (as if shopping) and once registered on this website, go to the "MY ACCOUNT" section. There you will be able to access your Downloads.
£0.00