...How to Lead Effective Collaboration with Agile Teams 

Have you ever been with a team that was spinning in circles and felt unsure how to help? Have you ever been in the room with a high-conflict group and wanted to flee?

If you are responsible for leading teams of any size toward better outcomes, then chances are you have stepped into the role of facilitator at some point. But what does it mean to be a facilitator? While sticky notes, dot voting, and gathering people around a whiteboard are all helpful activities, they can only take us so far.

Introducing the Five Guiding Principles of the Agile Coach Facilitation Stance, this book is your guide to moving your team forward, even when things get tough. You will learn to lead your team toward effective collaboration by inviting different points of view (even when it creates conflict), remaining unbiased in high-stakes meetings, understanding what the group needs, and navigating difficult interpersonal dynamics.

The Art of Facilitation is for anyone who is ready to lead with self-awareness and group insight—who is ready to help their teams work more efficiently and effectively in a truly collaborative environment.

Marsha Acker is a professional facilitator and executive coach with 25 years of experience supporting leaders as they tackle complex challenges and lead change in their organisations. The founder and CEO of TeamCatapult, she uses systems thinking, structural dynamics, dialogue, and agility to help teams collaborate and align with clarity, purpose, and vision.

Available in Paperback, Audiobook and Kindle

3HAG WAY: The Strategic Execution System that ensures your strategy is not a Wild-Ass-Guess!

Every company needs a 3HAG—a 3 Year Highly Achievable Goal! The 3HAG WAY is a prescriptive framework that takes the guessing out of your strategy and ensures that you and your whole team are confident in where you are going. It breaks your strategy down into a clear and simple picture—so clear and simple that the whole team will be able to see where the company is going and where it will end up in three years’ time. This strategic clarity will align, engage, and empower your team to make confident decisions in order to achieve your 3HAG.

You’ll find step-by-step instructions to gut out your first 3HAG while building the confidence required to execute with speed toward your goals. The core purpose of this book is to have a significant impact on CEOs, leaders, and their companies and enable them to confidently realize their goals more quickly than they thought possible. And by achieving these goals they will positively impact their families and their communities.

Whether you run a team of four, forty or 40,000, the tools and framework in this book will help you articulate your company’s strategy in simple terms and create a Strategic Execution System that works. We’re going to take each step of the strategy and break it down for you so that you know exactly how to take these steps and why they’re critical to achieving your goal.

Available in Paperback, Audiobook and Kindle Edition

Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant

OVER 4 MILLION COPIES SOLD
WALL STREET JOURNAL AND BUSINESS WEEK BESTSELLER
RECOGNISED AS ONE OF THE MOST ICONIC AND IMPACTFUL STRATEGY BOOKS EVER WRITTEN

The global phenomenon that has sold over 4 million copies, is published in a record-breaking 49 languages and is a bestseller across five continents - now updated and expanded with new content. Named by Fast Company as one of the most influential leadership books in its Leadership Hall of Fame. A strategy classic.

In this perennial bestseller, embraced by organisations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renée Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognised as one of the most iconic and impactful strategy books ever written, BLUE OCEAN STRATEGY, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool. Based on a study of 150 strategic moves (spanning more than 100 years across 30 industries), the authors argue that lasting success comes not from battling competitors but from creating "blue oceans" - untapped new market spaces ripe for growth.

BLUE OCEAN STRATEGY presents a systematic approach to making the competition irrelevant and outlines principles and tools any organisation can use to create and capture their own blue oceans. This expanded edition includes:

• A new preface by the authors: Help! My Ocean Is Turning Red
• Updates on all cases and examples in the book, bringing their stories up to the present time
• Two new chapters and an expanded third one - Alignment, Renewal, and Red Ocean Traps - that address the most pressing questions readers have asked over the past 10 years 

A landmark work that upends traditional thinking about strategy, this bestselling book charts a bold new path to winning the future. Consider this your guide to creating uncontested market space - and making the competition irrelevant.

To learn more about the power of BLUE OCEAN STRATEGY, visit blueoceanstrategy.com. There you'll find all the resources you need - from ideas in practice and cases from government and private industry, to teaching materials, mobile apps, real-time updates, and tips and tools to help you make your blue ocean journey a success.

Available in Paperback, Hardback, Audiobook and Kindle Edition

Coaches, it's time to embrace artificial intelligence.

Keep the intimacy of a person-to-person coaching relationship and add the incredible capabilities of AI-powered coaching tools. In their new book "Digital Coach - Coaching in the Era of Artificial Intelligence" Brian Lenahan and Gilles Rochefort provide compelling reasons why todays sports, business, life and career coaches should embrace the powerful advantages of new technology to drive better coaching interactions and better results.

Available in Paperback and Kindle Edition

I am convinced that understanding why we need to grow our abilities and skills is critical for the future of work.

In today's quickly changing world, technological breakthroughs and societal shifts are reshaping the employment environment. We must accept continuous learning and adaptability in order to succeed in this dynamic world.

We improve our job market competitiveness by expanding our abilities and skills. Individuals with specialized expertise, creativity, critical thinking, and emotional intelligence will be in high demand as automation and artificial intelligence increasingly replace ordinary labour. Furthermore, upgrading our skills allows us to keep up with technological changes, ensuring that we can successfully harness new tools and technologies to drive creativity and efficiency.

Furthermore, learning new talents allows us to negotiate the intricacies of the future workplace. The gig economy, remote employment, and multidisciplinary cooperation are all becoming increasingly common, requiring a diverse set of skills.

Adaptability and the ability to swiftly master new abilities are becoming increasingly important in this changing landscape.
Finally, knowing the significance of growing our abilities and skills enables us to remain relevant, resilient, and fulfilled in changing work situations. It positions us to seize new chances, make meaningful contributions, and advance professionally throughout our lives. In this book, we will look at some skills and strategies to consider for what the future of work will require from humans as we evolve.

Available in Paperback and Kindle Edition

The Sales Bible softbound – NEW EDITION WITH SOCIAL MEDIA ANSWERS

Global sales authority Jeffrey Gitomer's bestselling classic, The Sales Bible, has been updated and appended in this new edition, offering you the ultimate sales methods and strategies that really work ― every day, in real-world selling situations.

With over 200,000 copies of the previous editions sold, The Sales Bible was listed as one of "The Ten Books Every Salesperson Should Own and Read" by the Dale Carnegie Sales Advantage Program.

Jeffrey Gitomer's column, "Sales Moves," and blog, "SalesBlog.com" are read by more than four million people every week. His customers include Coca-Cola, BMW, Kimpton Hotels, Hilton, Wells Fargo Bank, IBM, Enterprise Rent-A-Car, Hewlett Packard, and hundreds of others.

The Sales Bible is your personal, trusted, authoritative resource to reach your sales potential and shine like a star. Accept no substitutes. Here are a few highlights:

• The 10.5 Commandments of Selling
• Generate leads and close sales in any market environment
• Find 25 proven ways to set hard-to-get appointments
• Use top-down selling to fill your sales pipeline with prospects who are ready to buy now
• Ask the right questions to make more sales in half the time
• How to use the top social media platforms to create inbound leads and prove value

The Sales Bible has helped tens of thousands of salespeople all over the world reach their potential and close the deal ― and it can help you.

So what are you waiting for?

Available in Paperback

Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.

How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room - and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more - not less; and the magic that can happen when a busser starts thinking like an owner.

Today, every business can choose to be a hospitality business - and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do - for ourselves, the people we work with, and the people we serve.

Available in Paperback, Audiobook, Hardback and Kindle Edition

How successful people become even more successful

Your hard work is paying off. You are doing well in your field. But there is something standing between you and the next level of achievement.

That something may just be one of your own annoying habits. Perhaps one small flaw - a behaviour you barely even recognise - is the only thing that's keeping you from where you want to be. It may be that the very characteristic that you believe got you where you are - like the drive to win at all costs - is what's holding you back. As this book explains, people often do well in spite of certain habits rather than because of them-and need a "to stop" list rather than one listing what "to do".
Marshall Goldsmith's expertise is in helping global leaders overcome their unconscious annoying habits and become more successful. His one-on-one coaching comes with a six-figure price tag - but in this book you get his great advice for much less.

Recently named as one of the world's five most-respected executive coaches by Forbes, he has worked with over 100 major CEOs and their management teams at the world's top businesses. His clients include corporations such as Goldman Sachs, Glaxo SmithKline, Johnson and Johnson and GE.

Available in Paperback, Audiobook and Kindle Edition

Born to Win - Find Your Success Code.

Zig Ziglar's ultimate book compresses over four and one-half decades of life changing tools and practices into an inspiring, concise, easy to use format for bottom line people who want to grow and improve the whole spectrum of their life "right now!"

Readers will learn that when you have the hope that things can change, and a plan to make that change possible, then you can and will take action.

Available in Paperback and Kindle Edition

The average employee will endure (rather than enjoy) 64,000 hours’ work in their lifetime: 40 hours a week, more than 40 weeks a year, for over 40 years.

So how do we change the world of work so it’s good for business and good for people?

Whether you have just started your first job or are the CEO of a company, the exercises in this book will help you harness your motivation so you can become the leader you want to be and the world needs. CREATE Motivation offers a powerful yet simple-to use model that will help you to:

• Identify what has led to your successes (and failures) to date
• Develop a compelling vision of your future as a leader
• Tap into your intrinsic motivation so you can sustain higher levels of performance
• Know how to inspire others to do the same

Available in Paperback and Kindle Edition

Do you want more people to buy into your ideas? Are you frustrated with too many unproductive meetings?

Are you struggling to find your way in life? Do you need a new approach to solve the complex challenges of today?

If so, visual tools are your answer! In this book, Holger Nils Pohl will help you harness numerous visual tools to create value for your business, your customers, and even your private life. And it all starts with a simple but powerful three-stage process: Understand, Create, and Share.

However, Creating Clarity is more than just a toolkit, it also provides you with a new way of thinking that will help you successfully navigate the complex challenges of the 21st century by allowing you to communicate well with others and transform the chaos into clarity.

Available in Paperback and Kindle Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

The New York Times and Washington Post bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
―from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
―Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

• Prepare for high-stakes situations
• Transform anger and hurt feelings into powerful dialogue
• Make it safe to talk about almost anything
• Be persuasive, not abrasive

Available in Paperback, Hardback, Audiobook and Kindle Edition