A 272-page low cost tool that can bring you Six Sigma success. Help all of your Black Belts become the teachers, mentors, and leaders you know they can be.
Core skills for facilitators, team leaders and members, managers, consultants, and trainers in a complete facilitation workshop in a take-home format. This revised edition features extensive updates and a wealth of new material.
A practical 'how to' guide on understanding and managing the youngest cohort of workers. With three to four job experiences or internships under their belts, the 'Gen Y-ers' pose new challenges for organisations that are already spending time, energy, and money recruiting and training young talent.
Whether you read this book from cover to cover or tap into specific chapters when you need answers, this book is guaranteed to quickly become your go-to resource and the first step to making improvements to your professional career, both present and future.
Introduces the concept of personality style and how it affects many aspects of organisational life, including communication, team-building, and leadership
This 169-page Memory Jogger was developed to help project sponsors, project team leaders and project team members to work seamlessly so their work projects could be completed on-time and on-budget.
A pocketful of tips and techniques to identify and understand the different causes of conflict – between individuals and within teams – and how to reach a positive resolution