A 272-page low cost tool that can bring you Six Sigma success. Help all of your Black Belts become the teachers, mentors, and leaders you know they can be.

A pocketful of tips, tools and techniques to improve your emotional awareness and your ability to manage feelings – yours and other people

Help your team quickly understand the nature and extent of the tasks they need to complete for ISO 9001:2000 registration. 33-pages.

Whether you read this book from cover to cover or tap into specific chapters when you need answers, this book is guaranteed to quickly become your go-to resource and the first step to making improvements to your professional career, both present and future.

Introduces the concept of personality style and how it affects many aspects of organisational life, including communication, team-building, and leadership

This 169-page Memory Jogger was developed to help project sponsors, project team leaders and project team members to work seamlessly so their work projects could be completed on-time and on-budget.