160 pages of tricks and techniques to grab and hold the attention of any audience

A 272-page low cost tool that can bring you Six Sigma success. Help all of your Black Belts become the teachers, mentors, and leaders you know they can be.

A pocketful of tips and techniques to make you more aware of your communication style and how to improve it

A pocketful of tips, tools and techniques to improve your emotional awareness and your ability to manage feelings – yours and other people

Two leading experts present a new approach to help teams nurture extraordinary experiences and excel

Core skills for facilitators, team leaders and members, managers, consultants, and trainers in a complete facilitation workshop in a take-home format. This revised edition features extensive updates and a wealth of new material.

A pocketful of tips, tools and techniques to ensure you select the best people and avoid costly recruitment mistakes

Help your team quickly understand the nature and extent of the tasks they need to complete for ISO 9001:2000 registration. 33-pages.

Help your organisation GO LEAN with GOAL/QPC's Lean Enterprise Memory Jogger™ the Next Generation of Process Improvement.

A practical 'how to' guide on understanding and managing the youngest cohort of workers. With three to four job experiences or internships under their belts, the 'Gen Y-ers' pose new challenges for organisations that are already spending time, energy, and money recruiting and training young talent.

A Personal Discovery Process fo Those Who Want to Lead a Passionate and Fulfilling Life. Ken’s Source process is for everyone who wants to tap into their innate talents, gifts, and passions. If you want to be part of the 10% of the population on fire about life, look no further than the Source Experience!

A 186-page pocket guide for employee development.