A relatively small number of people can actually listen with true understanding and empathy.
The Listening Effectiveness Profile provides a highly structured process through which to assess an individual's current capacity to listen attentively.
This 84 item, assessment will move participants towards improving their key listening skills. The report or results will give individuals a clear indication of their relative performance in 7 listening competencies.
Overview
The Listening Effectiveness Profile measures an individual's capacity to listen effectively, with empathy, and attentively using the following competencies:
- Predisposition/Temperament
- Creating a Conducive Climate
- Showing Positive Interest
- Reading the Speaker
- Empathising
- Paying Attention and Concentrating
- Understanding and Reflecting the Message.
The report gives individuals a clear indication of their relative performance in each competency, as well as detailed interpretative notes to use in personal-action planning.
| Attribute name |
Attribute value |
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ORDERING GUIDE
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You will need 1 Paper or Online assessment per participant. For maximum benefit, purchase 1 Facilitator Guide per trainer. |
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FORMAT
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Paper or Online available |
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OBJECTIVE
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Measures an individual's capacity to listen effectively, with empathy, and attentively. |
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AUDIENCE
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All organisational members |
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TIME REQUIRED
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30 minutes for inventory alone. Optional half day workshop using the Facilitator Guide |
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AUTHOR
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Dr. Jon Warner, B.A., M.B.A. |
