P+P included on UK mainland orders

Learning to Listen

Most people claim to be good listeners. But that’s not what we hear!

Learning to Listen is a communication assessment and soft-skills training programme that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses. Learning to Listen is a great foundation for any communication skills training programme.

While most listening assessments measure style, this self-assessment measures skill level and because it targets actual behaviour, individuals are able to take immediate action to maximise their strengths and improve upon their weaknesses. The result is employees who are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

Picture of Learning To Listen Third Edition Facilitator Set

Learning To Listen Third Edition Facilitator Set

£189.77 excl VAT

Facilitator Guide: Order One Guide Per Trainer.

This detailed, step-by-step guide includes background information, assessment instructions, scripts, discussion questions, and activities. It also includes samples of the Paper Assessment, HRDQue Cards, and Workbook. Facilitator support materials will be emailed to you as a digital download link following order despatch.

Code: 149G
Picture of Learning To Listen Third Edition Paper Assessment

Learning To Listen Third Edition Paper Assessment

£16.48

Paper Assessment: Order One Per Participant.

The print version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation, and includes interpretive information, worksheets, and action planning.

Code: 149
Picture of Learning To Listen - Online Self-Assessment Credit

Learning To Listen - Online Self-Assessment Credit

£20.29 excl VAT

Online Assessment Option: Order One Per Participant.

The online assessment is administered to participants through the online portal (which you will be sent access to) and includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete. The trainer can control if the participant can access their report.

You will receive the assessment link/info via a separate email.

Code: CR149
Picture of Learning To Listen Third Edition Workbook

Learning To Listen Third Edition Workbook

£18.63

Workbook: Order One Per Participant.

A comprehensive takeaway including critical content, worksheets, and forms used during the workshop, as well as additional tools for on-the-job use.

Code: 149WB