Conflict & Stress

The MLR Conflict products include the assessments and inventories needed to manage these critical workplace dynamics. (All are supported by Professional User Facilitator Guides). They help your participants recognise that everyone has a preferred style or way of responding to conflict—and  then develop the skills needed to turn good intent into action.

So, don’t let ‘conflict’ and ‘stress’ become managerial and personnel problems. Turn the negative into a powerful positive force that provides the energy and potential for creativity and ensures that ‘stress’ doesn’t become ‘distress.’

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Dealing with Conflict

Turn Conflict into a Positive!

Conflict situations do not have to end badly and with the help of Dealing with Conflict, they can actually be turned into a constructive advantage with a positive resolution. In order to achieve this you need to understand not only your own approach to those occasions but the attitudes of others, and how to amend your own style to achieve those highly desirable positive conclusions!

Reap the benefits of good management of conflict in virtually any situation – for managers, leaders and team members.

From £6.58 excl VAT

Conflict Strategies Inventory

Make Conflict Situations Positive & Enriching

Conflict does not have to be destructive, with the right approach it can become a force for improvement and creativity.The Conflict Strategies Inventory accurately identifies an individual’s typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and provides skill-practice in resolving day-to-day issues. Designed for people who have had or currently have problems dealing with conflict in the workplace. The CSI is particularly useful in management development and team-building activities prior to the introduction of specific conflict management skills

From £20.81 excl VAT

Stress Indicator and Health Planner

Stress Prevention in the Modern Pressurised Workplace

Stress can creep up and invade our work and home lives almost unseen and often those most deeply affected by stress are unaware of its effects. The Stress Indicator and Health Planner is a self-administered assessment of the users current stress levels and overall health. Use it to understand how to enhance overall well-being, manage stress, and improve performance. Develop a plan to enhance overall wellness and decrease stress levels.

Self administered and self scored it provides individuals confidentally with a way to ensure they are dealing effectively with stress and its health implications.

Truly a valuable tool for todays high pressure or results driven environments.

From £22.83 excl VAT

Style Matters–The Kraybill Conflict Style Inventory

A psychometrically validated 24-page conflict style inventory. If you have previously worked with other five-style inventories such as the Thomas-Kilmann™ you won’t have to learn a whole new framework.


Conflict Style Inventory

Manage Conflict for Positive Outcomes

Conflicts, large and small, are a fact of life... including in your work life. This inventory was developed to help you learn more about how you and others deal with conflict at work. Conflict isn’t always a negative influence in teams and organisations. The Conflict Style Inventory assesses individual approaches to conflict and shows how to make conflict a constructive, rather than destructive, force in your workplace.

This edition includes scales to measure a team’s approach to conflict as well as each individual’s approach.

From £13.09 excl VAT

Resolve It Now! Dealing With Conflict at Work

This pack of 48 questions shows you how to reduce the negative impact of conflict in your team and organisation


Stress Control Card

A terrific ice-breaker that's sure to liven up your training session, and a great takeaway for your participants!

£2.97 excl VAT

16+Conflict Style Profile

A solution for dealing with personality clashes, stubborn disagreements and difficult arguments!

How good is everybody at dealing with disagreements and “personality clashes”? A better understanding of one’s own behaviour is a great starting point.

The 16+Conflict is a learning instrument that has been designed to help you assess the manner in which you deal with conflict with people at work. It is a self-analysis profile and the outputs are intended for direct use by the person completing the questionnaire. It is intended to increase awareness of conflict management as well as improve competences and provide diagnostic tools.

From £14.95 excl VAT

Team Conflict Strategies Inventory

Don't let unresolved issues drain the productivity from your teams!

Teams have preferred ways of handling conflict. Some teams avoid conflict at all costs, while others find that the battle gives them energy and motivation. Start your teams on a discussion of how they choose to handle conflict - and what impact their behaviour is having on their success.

All levels of teams can benefit from the Team Conflict Strategies Inventory it helps fully appreciate their own preference, to understand different approaches and when to use them, and how to deal with disagreements productively.

From £18.92 excl VAT

50 Activities for Conflict Resolution

A creative, engaging, and useful collection of conflict resolution activities from Jonamay Lambert & Selma Myers


50 Activities for Managing Stress

This collection of fully reproducible training activities is designed to help managers and employees understand the sources of workplace stress, types of stress, how stress effects performance and most importantly - how to better manage stress.


Resolving Conflict Pocketbook

A pocketful of tips and techniques to identify and understand the different causes of conflict – between individuals and within teams – and how to reach a positive resolution