The Workbook is the primary resource during the training. During each session the repondent will use the workbook to take notes, complete individual exercises, and to participate in small group discussions.
After training, the notes will turn the Workbook into a personalised reference manual that can be used as reference back in the work environment. It will contain the action ideas to implement with the work group.
The Coaching for Results Participant Workbook also includes several job aids that provide additional information that may not be covered in detail during the training. These are key points that will supplement the classroom activities and that you'll want to refer to as you develop your coaching skills.