Performance Management

How Effective Performance Management Drives Success

What Works... Conversations, Clarity and Ongoing Support

Modern performance management is about:

  • Regular dialogue: Ongoing, two-way conversations - not just annual reviews.
  • Clear goals and expectations: Everyone knows what success looks like and how they contribute.
  • Growth, not just assessment: Supporting people to develop, overcome obstacles, and build on strengths.

Practical tools and activities help managers and teams:

  • Structure effective one-to-one meetings
  • Give and receive feedback constructively
  • Turn objectives into real action plans
  • Keep performance on track, whatever challenges arise

Our performance management resources are designed to make conversations easier, goals clearer and development more rewarding - for everyone involved.

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Crucial Accountability

Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Hold anyone accountable. Master performance discussions. Get RESULTS.

Available in Paperback, Hardback, Audiobook and Kindle Edition

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Execution: The Discipline of Getting Things Done

Accomplishments like 31 consecutive quarters of earnings-per-share growth of 13% or more don't just happen. 

 

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Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm

What are the underlying handful of fundamentals that haven't changed for over a hundred years? 

 

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QBQ! The Question Behind the Question

Practicing Personal Accountability at Work and in Life

No one can successfully achieve goals and new objectives, provide outstanding service, engage in exceptional teamwork, make change in their community or lead other people without personal accountability.

Available in Paperback, Hardback, Audiobook and Kindle Edition

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Scaling Up: How a Few Companies Make It...and Why the Rest Don't (Rockefeller Habits 2.0)

Winner of the International Book Awards for General Business Winner of the Readers' Favourite International Book Award for Non-Fiction Business 

 

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The Oz Principle

Getting Results Through Individual and Organizational Accountability

The definitive book on workplace accountability by the New York Times bestselling authors of How Did That Happen?

Available in Paperback, Hardback, Audiobook and Kindle Edition

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Black Box Thinking: Marginal Gains and the Secrets of High Performance

What links the Mercedes Formula One team with Google?

What links Team Sky and the aviation industry?

What connects James Dyson and David Beckham?

They are all Black Box Thinkers.

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