Emotional Intelligence

The Emotional Intelligence products provide inventories, assessments and ‘how-to’ guides to help participants develop the flexibility to use emotional information to guide their thinking and behavioural skills. Each self-assessment is supported by a comprehensive Facilitator Guide

The product range will provide participants with best-practice models to help them monitor their own, and other peoples, emotions and build the skills and insights needed to manage them effectively. The personal development process helps participants to develop the skill of ‘saying the right thing’ and then accurately judge how the other person is reacting.