If you want to improve your communication skills at work and in life, this book is the place the start.' - ARTHUR C. BROOKS Professor, Harvard Business School, and #1 New York Times bestselling author
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But why do we insist on seeing the obstacles rather than the goal? This is the question that bestselling authors Chip and Dan Heath tackle in their compelling and insightful book. They argue that we need only understand how our minds function in order to unlock shortcuts to switches in behaviour.
Illustrating their ideas with scientific studies and remarkable real-life turnarounds - from the secrets of successful marriage counselling to the pile of gloves that transformed one company's finances - the brothers Heath prove that deceptively simple methods can yield truly extraordinary results.
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A Fictionalised account of James Treblid hired by MDL, a multi-national distributor of heavy equipment, to solve the company’s serious sales & service bottlenecks.
Follow him as he threads his way through a tough corporate “culture”; enlists upper management support; puts together winning teams; motivates them; and gives them the tools they need to effectively boost productivity, profits - and their own careers.
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Now, author Eric Jensen is back with a completely revised and updated edition of his classic work, featuring new research and practical strategies to enhance student comprehension and improve student achievement.
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When General Stanley McChrystal took command of the Joint Special Operations Task Force in Iraq in 2003, he quickly realized that conventional military tactics were failing. The allied forces had a huge advantage in numbers, equipment and training - but none of the enemy's speed and flexibility.
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'[Thirty] years after it first appeared, the wisdom of The 7 Habits is more relevant than ever . . . exactly what we need now' Arianna Huffington
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To be an effective leader you need to know your strengths but that's only part of the story. You also need a broad perspective on all the behaviors needed to be an effective leader. This book provides both. Using the third-generation DiSC online personality assessment one of the most scientifically validated tools available The 8 Dimensions of Leadership helps you identify your primary leadership dimension.
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Through a series of moving stories about once-bitter enemies reunited, it shows us how we routinely misunderstand the causes of conflict - and perpetuate the very problems we're trying to solve.
The Anatomy of Peace shows you how to:
- Focus on helping things go right, rather than 'fixing' things that go wrong
- Think about others as people with fears of their own, not obstacles in your way
- Stop worrying about how the world sees you
- Learn to move away from blame and bitterness
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Josh Waitzkin knows what it means to be at the top of his game. A public figure since winning his first National Chess Championship at the age of nine, Waitzkin was catapulted into a media whirlwind as a teenager when his father’s book Searching for Bobby Fischer was made into a major motion picture. After dominating the scholastic chess world for ten years, Waitzkin expanded his horizons, taking on the martial art Tai Chi Chuan and ultimately earning the title of World Champion. How was he able to reach the pinnacle of two disciplines that on the surface seem so different? “I’ve come to realize that what I am best at is not Tai Chi, and it is not chess,” he says. “What I am best at is the art of learning.”
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Meet the ninety-year-old doctor who is still practicing medicine, the stroke victim who learned to move and talk again and the woman with half a brain that rewired itself to work as a whole. All these people had their lives transformed by the remarkable discovery that our brains can repair themselves through the power of positive thinking.
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Matthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. Challenge them! What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. Matthew Dixon, Brent Adamson, and their colleagues at CEB have studied the performance of thousands of sales reps worldwide. Their conclusion? The best salespeople don't just build relationships with customers. They challenge them. Any sales rep, once equipped with the tools in this book, can drive higher levels of customer loyalty and, ultimately, greater growth. And this book will help them get there.
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Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how―by saying less and asking more―you can develop coaching methods that produce great results.
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