Systems thinking is now more than 30 years old. Unfortunately, it appears that many members of our current generation of HRD practitioners are not familiar with systems theory and how it can be applied to the HRD field. In this book, system theory is discussed and then applied to performance improvement.
Core skills for facilitators, team leaders and members, managers, consultants, and trainers in a complete facilitation workshop in a take-home format. This revised edition features extensive updates and a wealth of new material.
A practical 'how to' guide on understanding and managing the youngest cohort of workers. With three to four job experiences or internships under their belts, the 'Gen Y-ers' pose new challenges for organisations that are already spending time, energy, and money recruiting and training young talent.