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Assertiveness Style Profile

Reveals the use of four distinct assertiveness styles. Full interpretation and explanatory notes are also included for personal action planning and improvement.
£10.31

Becoming A Customer Service Star

Can be used to measure individual performance, build a service team, or identify changes needed in policies or operating procedures. Becoming a Customer Service Star is appropriate for anyone who has contact with customers. ALSO ONLINE*.
£15.24

Change Management Predictor Participant Workbook

20-item self-scoring assessment, designed to help managers be more effective in meeting the challenge of today's fast changing business environment
£11.70

Conflict Style Inventory

Conflicts, large and small, are a fact of life, including work life. This inventory has been developed to help participants learn more about how they and others deal with their conflict at work. This self scoring assessment uses responses to 10 mini cases to provide participants with a conflict profile that displays their use of 5 styles: Problem solving, Smoothing, Bargaining, Forcing, and Avoiding. Simplifies training by orienting conflict resolution toward the problem- solving/collaborative style which research shows is consistently the most successful strategy.
£9.75

Emotional Intelligence Style Profile

This 32 item, self scoring assessment identifies your most pronounced natural tendency to be Reflective, Conceptual, Organised, or Empathetic. ALSO ONLINE*.
£10.31

Force Field Problem Solving Model Participant Guide

Provide groups with a reliable and systematic framework for solving complex problems with the Force Field Problem Solving Model – based on Kurt Lewin’s original work with force-field theory.
£15.24

Team Effectiveness Profile

Help teams learn how to surface, diagnose, and work through the issues that impede effective teamwork. For more than 15 years, the TEP has helped teams eliminate or reduce blockages in the 5 vital areas of team activity: Mission, Vision, and Goals; Team Roles; Operating Processes; Interpersonal Relationships; Interteam Relationships.
£15.24

The Visionary Leader-Self Questionnaire

Helps your participants to be more effective by clarifying the current strengths, limitations and impact of their leadership style
£10.31
Bestsellers

What's My Communication Style? Participant Guide (Third Edition)

Participants respond to 24 pairs of adjectives, using a pressure-sensitive form. After scoring is complete, easy-to-read charts allow respondents to quickly scan the strengths and trouble spots that characterise their particular communication styles. Part of the HRDQ Style Series. ALSO ONLINE*.
£15.81

Personal Effectiveness Inventory Participant Activity 2nd Edition

A quick and easy diagnostic for time management or personal development. The self-scoring, 50-question Inventory means that in 15 minutes you will have raised many of the key issues underpinning personal effectiveness.
£5.56

Interpersonal Influence Inventory

Developed to help individuals assess their interpersonal influence style. The model upon which the inventory statements are based is an assertive behaviour model. This model suggests that 2 sets of behaviours create 4 behavioural mixes. One set of behaviour is related to an individual’s degree of openness or candor. Another set of behaviours is related to an individual’s degree of consideration for another or others. ALSO ONLINE*.
£15.24

Political Intelligence Profile with Questionnaire

The political intelligence profile is a 32 page, easy-to-use, self-scoring instrument that measures the respondent's current political preferences.
£30.00