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Trust: The Ultimate Test Participant Guide

This 24 item assessment is a powerful tool for helping facilitators explore the sensitive issue of trust — without arousing defensiveness. There simply is no other product like it available today.

£15.85 £7.93

Selling with Insight - Participant Booklet

Helps quickly establish open communications with customers, develop trust, and overcome personailty differences that interfere with selling. Contains the INSIGHT Inventory, self-scoring template, and profiling charts and two application sections.

£22.87 £11.00

INSIGHT Inventory - TEAM

Using all of the tried and trusted knowledge gained by using the Insight Inventory, this team-focused product is dedicated to evaluating and improving vital group communication.

£22.87 £11.00

50 Activities for Developing Counseling Skills in Managers

Enables managers to concentrate on the personal views, feelings, and opinions of their staff, encourage person-centered management, improve interpersonal skills, ensure that organisational goals are achieved and more…


581/2 Ways to Improvise in Training

In this book, the author has captured the essence of great teaching artistry for all who want to maximise their effectiveness as educaters.

Coaching for Results Assessment Instrument

Designed to act as an indicator of coaching skill development need. Evaluate yourself and request your manager evaluate you.

Coaching for Results Participant Workbook

This Skills-Based Workshop is designed to help you develop the skills necessary to be a successful coach and to prepare a plan to put those skills into practice.

Communication Style Inventory–Self

To be completed by the target person. An easy-to-use assessment instrument which effectively pinpoints communication behaviour patterns.

Effective Interviewing–CD

How to ensure that you present information in such a way that you get your message across perfectly by preparing both your delivery and yourself, to bring your audience with you. From the Guide to Better Management audio series of twelve titles based on neurolinguistic programming
£3.99 excl VAT

Effective Meetings–CD

If you spend hours of your precious time in boring, ineffective meetings, Effective Meetings will prepare you to make them more focused and effective. One of a series of compact disc programmes that can work for everyone, from the shop floor to board level.
£3.99 excl VAT

Facilitating Win Win

This comprehensive resource guide provides practical tools to support the shift to collaborative negotiations. All materials are on the accompanying CD so that mediators can create customised manuals for the members of their negotiating teams.
£54.60 excl VAT

From Start to Finish

A 40-card activity illustrating the different stages of a recruitment process.
£29.99 excl VAT £15.00 excl VAT

Highly Effective Meeting Profile

This 50-item survey and skill profile is designed to enable you to assess meeting effectiveness over time, it is appropriate to use this survey only with intact and ongoing groups or teams that meet on a regular basis (e.g. once a week)
£31.97 £15.38

How to Get to Win…Win–CD

Explore the preparation and techniques which enable you to become a powerful and ethical influencer
£3.99 excl VAT

Interviewing With INSIGHT

Effective employment interviewing using the INSIGHT Inventory.
£15.33 £6.70

Jungle Escape 4th Edition Extra Participant Booklets

Extra Participant Booklet (4th Edition while stocks last)

Learning Points: 80 Activities and Actions for Call Center Service Excellence

Customers from around the country (and the world) depend on the highest quality service possible. These 80 activities are designed to help you better understand or review many of the basic principles of customer service.

£12.28 excl VAT

Making Decisions

Gain insight into how you make decisions by yourself and with others

£12.44 £5.98

Making the Right Decisions–CD

Consider how you can ensure that you have prepared well to enrich your decision making and be confident that your decision, when implemented, will work. Part of A Guide to Better Management Audio series of compact disc programmes that can work for everyone, from the shop floor to board level.
£3.99 excl VAT

Managing Change–CD

Learn how to help others to deal more positively with change so that you can all approach it far more constructively
£3.99 excl VAT

Managing Yourself–CD

If you ever find that you have no energy or enthusiasm for your next project, this is the title for you. From the Guide to Better Management audio series of twelve titles based on neurolinguistic programming.
£3.99 excl VAT

Mentoring for Success

How do you interact with formal and informal mentees (less experienced people who you want to help succeed)? By taking this self-assessment, you can get useful feedback about your approach to mentoring, and the ideas about what else you might do to be an even better mentor in the future.

Mentoring for Success Mentee's Guide

Mentees get much more out of their time with their mentor if they know something about mentoring, and think about what they want to accomplish, and prepare for their sessions

Mission 2020 Facilitator Guide

One of a number of business-oriented simulations available from AVIAT. Designed for the purpose of building better communication skills and enhancing individual contributions in a team setting while introducing sound concepts for conducting meetings.

Mission 2020 Participant Workbook

A business Team-building Simulation. A systems approach to project management.

Motivating Others CD

Examine your personal motivating factors and how to use them, then apply the same principles to motivating others. From the Guide to Better Management audio series of twelve titles based on neurolinguistic programming.
£6.99 excl VAT £3.99 excl VAT

Project Leadership Assessment Feedback Form

Purchase one Feedback Form per project team member.


Project Leadership Assessment Participant Guide

This is an innovative learning instrument that focuses on the necessary 'people skills' by evaluating behaviour in five vital skill areas. Perfect for anyone who has project management responsibilities, regardless of title or reporting relationship to the project team.


Setting Goals–CD

Why are some people better achievers than others? A Guide to Better Management Audio Series compact disc title that can work for everyone, from the shop floor to board level.
£3.99 excl VAT

Survey of Organizational Climate

This 60-item assessment measures employee attitude on factors such as clarity of goals, advancement, working relationships, and management.
£10.92 £3.69

Team Leader CD

Consider strategies for developing a strong staff team through having a common focus and by using the diverse strengths of individual team players
£6.99 excl VAT £3.99 excl VAT


Designed to help you and your team examine the issue of accountability.

TeamAccountability Facilitator Guide

To help teams gauge how accountable their team members are and to learn how to build accountability into their daily teamwork.

The AMA DISC Survey

Designed to measure and provide personal feedback on the ways that people approach their work and relate to others within their organisations.

The Brainmap

A simple yet powerful tool to help you understand your own thinking and also that of your friends, customers and colleagues.

The Complete Guide to Managing Change and Transition

Whether your organisation is currently undergoing significant change or will be in the near future, this guide will provide you with the information to assist in your organisation's change effort.
£95.95 £47.98

The Learning Audit

Designed to help you build a clear and comprehensive picture of how learning is currently managed in your organisation, and identify potential areas for improvement.

The Learning Audit Facilitator Guide

Provides the research base for the Audit and useful insights into how to analyse, interpret and use the Survey data.

The Manager as Role Model CD

As a manger you are a role model to your staff – so what sort of an example are you setting? One of a series of compact disc programmes that can work for everyone, from the shop floor to board level.
£6.99 excl VAT £3.99 excl VAT

Training Needs Assessment Tool

Looking for a quick way to uncover your employees’ most critical training needs? The T-NAT is a quick means of learning your employees’ most critical training needs.
£5.95 £2.98

Using Time Effectively CD

If you ever wish for more hours in a day and wonder how to fit everything in, this is the title, one of a series of compact disc programmes that can work for everyone, from the shop floor to board level

£6.99 excl VAT £3.50 excl VAT

Rainforest Game First Edition Participant Workbook

Extra Participant Booklet (1st Edition while stocks last)

Building Performance Values

A New Tool for Goal-Setting and Action-Planning in Groups.
£44.98 excl VAT

Customer Service Skills Inventory-Self

Provides the foundation for self-awareness.

Effective Presentations CD

Explores the preparation and techniques which enable you to be a powerful and ethical influencer
£3.99 excl VAT

Performance Management Memory Jogger™

A 186-page pocket guide for employee development.
£12.00 £6.00

Time Management Memory Jogger

If you want to increase your personal productivity and create time for the life you want, this 192-page book is your answer.
£12.00 £6.00

Black Belt Memory Jogger™

A 272-page low cost tool that can bring you Six Sigma success. Help all of your Black Belts become the teachers, mentors, and leaders you know they can be.
£16.50 £8.25

ISO 9001:2000 Paraphrased

Help your team quickly understand the nature and extent of the tasks they need to complete for ISO 9001:2000 registration. 33-pages.
£5.95 £2.98

Lean Enterprise Memory Jogger™

Help your organisation GO LEAN with GOAL/QPC's Lean Enterprise Memory Jogger™ the Next Generation of Process Improvement.
£12.00 £6.00

The Business of Health Care

A 208 page collection of Journal of Management Articles.
£21.00 £10.50

The Memory Jogger 9000/2000

177-page Pocket Guide to Implementing the ISO 9001 Quality Systems Standard Based on ANSI/ISO/ASQ Q9001:2000.
£12.00 £6.00

Intuitive Decision Making Profile

Give your participants a key competitive advantage.
£17.20 £8.70

Competency-Based Performance Improvement

Systems thinking is now more than 30 years old. Unfortunately, it appears that many members of our current generation of HRD practitioners are not familiar with systems theory and how it can be applied to the HRD field. In this book, system theory is discussed and then applied to performance improvement.

Six Sigma Memory Jogger™ II

A Pocket Guide of Tools for Six Sigma Improvement Teams.
£16.50 £8.25


Solve an Intriguing Mystery and Master How To Make Smart Choices.

Organizational Recognition Assessment for Managers

ORAM seeks to help managers and organisations determine why managers use or do not use recognition when managing their employees.
£10.92 £3.13

The Sales Wizard

Why and how they always win… the ultimate learning package.

£34.75 excl VAT

Project Management Memory Jogger™

This 169-page Memory Jogger was developed to help project sponsors, project team leaders and project team members to work seamlessly so their work projects could be completed on-time and on-budget.
£12.00 £6.00

Training House Reproducible Assessment Kit

Contains 25 Reproducible Assessment Exercises, Self-Inventories, Tests, and Survey Instruments.
£129.47 £58.85

Career Anchoring Pattern

Helps determine your talents, motives, values and other forces which have guided, constrained and/or integrated you into your worklife.

The Memory Jogger™ II

A pocket guide of management and planning tools for continuous improvement and effective planning.

£12.00 £6.00

Type Indicator

Personality style is an integral part of many training sessions.
£9.10 £4.55

Group Process Questionnaire

Group Process Questionnaire - Turning Awareness into Skill. Because Adventure Simulations need to be more than a 'fun experience', the debriefing is the key to achieving effective learning.

Communication Style Inventory-Other

To be effective this needs to be completed by 3-8 people who have first-hand knowledge of the target person's use of the four communication styles.

Profile of Leadership Opportunities Assessment

A 60-item self-scoring Assessment Tool for Leaders to identify opportunities to boost employee performance through leadership.
£10.92 £4.30

Recognition Practices Inventory

Move from subjective feelings to objective analysis of actual behavioural practices with this complement to the Recognition Practices Inventory for Leaders.
£10.92 £3.35

The SuperTeam Journey

Create the magic and motivational techniques of the very best from our new research into the unstoppable teams 3 AVAILABLE
£34.75 excl VAT

The Team Memory Jogger™

A 164-page mini-guide for team members which helps you take advantage of the rewards offered by team membership and work through the challenges that may arise.
£12.00 £6.00

Customer Service Skills Inventory-Other

This version generates external and/or internal customer feedback.

Customer Service Skills Inventory–Follow-Up

Tracks performance improvements.

Customer Service Skills Inventory Facilitator Guide

Shows you how to get value from the CSS process.

Group Process Questionnaire Facilitator Guide

Provides instructions for administering the questionnaire, guidelines for scoring and interpreting scores, and prescriptives for improvement. ONLY 1 AVAILABLE.

Profile of Leadership Opportunities Facilitator Guide

Over 60 pages of tips and instructions on how to get the best from the 'POLO' Assessment.
£44.62 £19.50

Recognition Practices Inventory for Managers

A tool for managers to reflect on what forms of recognition they feel they provide to their employees when they do good work.
£10.92 £3.35

Type Indicator 360 Degree Feedback

Pack of 6 Forms.
£8.00 £4.00

Up Deer Creek without a Boatman

Additional copies of this collaboration simulation for Grand Canyon Adventures programmes
£6.60 £3.17

Hiking Out of Lava Falls

A creative problem-solving adventure
£6.60 £3.17

Incident at Elves Chasm: Action Plan

Additional copies of this Consensus and Consultation simulation for Grand Canyon Adventures programmes
£6.60 £3.17

Incident at Elves Chasm: Priority Setting

Additional Copies of this simulation for Grand Canyon Adventures programmes
£6.60 £3.17

Overboard in the Roaring River

Additional copies of this simulation for Grand Canyon Adventures programmes
£6.60 £3.17

Overboard in the Roaring River Version 2.0

Action Plan Simulation
£6.60 £3.17

Lava Falls Version 2.0

Determining the Essentials in this extreme decision-making simulation
£6.60 £3.17

Up Deer Creek without a Boatman Version 2.0

This adventure demonstrates the importance of a rigorous problem-solving analysis
£6.60 £3.17

Effective Team Member Profile Feedback Form

Feedback Form helps provide useful feedback to another person about their performance as a member of a team.

£8.70 £4.20

Effective Team Member Profile Participant Guide

Helps individuals understand what it takes to be a viable and potent member of a team - and how their behaviour clearly indicates the extent to which they are (or aren't) effective.

£17.20 £8.60

Performance Appraisal Skills Inventory

Help managers turn performance appraisals into productive and even enjoyable experiences.

£16.48 £7.92

Empowerment Profile Leader Version

Many People are paying attention to the topic of empowerment because it promises to help them make sense of many personal and organisational situations. By responding to the items in this questionnaire, you will learn how empowered you are in your job.

£16.48 £7.92

Empowerment Profile Employee Version

Employee Version. The candid responses to these questions will help a manager understand the degree to which an employee sees themselves as being empowered at work.

£6.81 £3.27

Empowerment Profile Facilitator Guide

Wise leaders know that power is an unusual kind of currency. The more you give it away, the more you end up having. Help leaders understand this essential concept with the new edition of the Empowerment Profile - an in-depth instrument that provides leaders with a measurement of the degree to which they perceive themselves to have power at work.

£117.67 £56.57

Knock Your Socks Off Service

From £7.92 excl VAT

Responsive Leader Questionnaire and Capability Inventory–Toolkit

Contains 1 Employee Version, 1 Leader Version and The Interpretive Guide

£39.48 £25.00

Responsive Leader Questionnaire and Capability Inventory–Leader Version

Complete self-help toolkit for supervisors, managers, and leaders.

£10.71 £5.35

Responsive Leader Questionnaire and Capability Inventory–Employee Version

Situation-based leadership assessment for management development training. Measures current skill in managing employees and improves leadership effectiveness by developing supervisory skills, leadership skills, coaching skills, and the ability to motivate employees.

£6.81 £3.40