Communication Style Inventory–Self

Identifying behaviour patterns

Effective communication enhances interpersonal relationships, builds trust and teamwork, prevents costly mistakes, motivates and gets things done. Identifying their own communication behaviour patterns is a key first step in enabling managers, supervisors, employees or team members to become more effective communicators.

The Communication Style Inventories measure behaviour patterns according to the four most commonly used communication styles: aggressive, avoiding, accommodating and collaborative. Both the Self and Other Inventories feature a self-scoring device. CSI – Self also includes an interpretive reading and series of diagnostic questions to make scoring meaningful. 

The Communication Styles Inventory (CSI) by Phillips Associates is a tool used to assess an individuals communication style, focusing on how they interact with others. It identifies patterns in communicative behavior across six scales: Expressiveness, Preciseness, Verbal Aggressiveness, Questioning, Emotionality, and Impression Manipulativeness. The CSI-Other (see related items) specifically focuses on how others perceive an individual's communication style.