Solve problems by better understanding communication styles.

Good communication lies at the heart of all human interaction and so many problems start with misunderstandings. Suitable for managers, supervisors, negotiators customer service and customer facing staff, indeed anybody who has to deal with others!

What’s My Communication Style Fourth Edition will build a better understanding of communication style and its effects on colleagues: identify participant’s dominant communication style and the behaviours that distinguish it. As well as strategies for dealing with the styles of others. A greater understanding of varying communications styles can lead to less friction between groups, departments and individuals as well as enhancing productivity and reducing problems.

Paper Assessment Option: Order One Per Participant.

The print version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes a scoring form with instructions for calculating and charting scores and general interpretive information.

Paper Assessment Option: Order One Per Participant.

Final copies of the THIRD EDITION.

The print version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation, and includes interpretive information, worksheets, and action planning.

Most of us take the art of Communication for granted

We each take part in dozens of conversations every day so it ought to be something we're good at! Shouldn't it? Yet the truth is that most of us are not as good at two-way communication as we think. The Communication Effectiveness Profile can change that.

Our ability to communicate effectively shapes and determines our personal and professional success. It will affect our self-esteem and our sense of well-being, and the contributions we make to our families, our jobs, and our communities. Poor communication can even affect our health.

Successful communicators can be made as well as born, effective communication is based on several fundamental principles—common sense, really. Using Communication Effectiveness Profile means understanding these basic skills and then practicing and refining them to become effective and influential communicators.

Most people claim to be good listeners. But that’s not what we hear!

Learning to Listen is a communication assessment and soft-skills training programme that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses. Learning to Listen is a great foundation for any communication skills training programme.

While most listening assessments measure style, this self-assessment measures skill level and because it targets actual behaviour, individuals are able to take immediate action to maximise their strengths and improve upon their weaknesses. The result is employees who are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

Does everybody hear, see or feel your message?

The Neurolinguistic Communication Profile (NCP) assessment, uses an innovative and useful model showing the relationship between an individual's thinking, their communication preference and the ability to establish rapport with others. The NCP focuses on assessing sensory-based preferences (visual, auditory, and kinesthetic) for taking in information, organising it and communicating information to others. It offers insights and practical tools for communicating more flexibly and effectively with others, regardless of their preferences. 

The NCP is a guide for establishing rapport quickly. Ideal as a centrepiece for training on topics including management, coaching, teamwork, and sales.

Learn to improve interpersonal skills, enhance management performance, create effective teams, and improve communication within your organisation

Provides a detailed process for assessing an individual's existing capacity to network with others and highlights areas where improvements might be possible.

Designed either for use by both partners, or individually if the partners are having difficulties communicating or if the relationship is under stress. If a relationship is having problems, this is a great tool for working through them. If the relationship is thriving, the assessment can help improve effectiveness.

Learn to maximise this technology to link personnel across cities, states, and countries. Every manager needs to know the 'best uses' of these new basic technologies.

Online Assessment Option: Order One Per Participant.

The online assessment is administered to participants through the online portal (which you will be sent access to) and includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete. The trainer can control if the participant can access their report.

You will receive the assessment link/info via a separate email.

Online Assessment Option: Order One Per Participant.

This option includes a link to a 20 slide eLearning Course to help you....making this perfect for those purchasing for themselves but can still be purchased in multiples for groups.

The online assessment is administered to participants through the online portal (which you will be sent access to) and includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete. The trainer can control if the participant can access their report.

You will receive the assessment link/info via a separate email.

10-item self-assessment designed to give you insight into the ways in which you respond to people in your interpersonal communications.

12-item self-assessment designed to give you insight into the ways in which you respond to people in your interpersonal communications.

This sample will enable you to assess the product more fully. Just add your selection to cart (as if shopping) and once registered on this website, go to the "MY ACCOUNT" section. There you will be able to access your Downloads.

This sample will enable you to assess the product more fully. Just add your selection to cart (as if shopping) and once registered on this website, go to the "MY ACCOUNT" section. There you will be able to access your Downloads.

Online Assessment Option: Order One Per Participant.

The online assessment is administered to participants through the online portal (which you will be sent access to) and includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete. The trainer can control if the participant can access their report.

You will receive the assessment link/info via a separate email.

Online Assessment: Order One Per Participant.

The online assessment is administered to participants through the online portal (which you will be sent access to) and includes personalised reporting, full-colour charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete.

You will receive the assessment link/info via a separate email.