Your Complete Managing Difficult Situations Lunchtime Training–in a bag
Feed your hungry minds with a cost efficient Lunch & Learn–Managing Difficult Situations session. A functional and time-saving alternative to more traditional methods, each session will provide learners with a taste of each subject in a one hour feast.
This session covers the following topics
• Benefits and consequences
• Difficult situations
• Dealing with difficult behaviour and conflict
• Managing aggression
• Assertive communication.
Each Lunch & Learn Delegate Pack contains
• 10 Workbooks
• 10 'Lunch bags'
• 10 'What I have learnt' pledge cards.
The trainer kit needed to run the session is sold seperately.
1 to 1.5 hours
Peter Hitchen, Instep