P+P included on UK mainland orders

Learning To Listen Third Edition Facilitator Set

£189.77 excl VAT

Category: Instruments
Code: 149G

Extensively revised and in full colour, the new facilitator guide makes preparation a snap with updated references, improved statistical analysis using current normative data, background information, step-by-step half-day workshop guidelines, and a skill-development module. Also includes sample participant materials, a Poster and HRDQue Card displaying the 3-part listening model, as well as a flash drive containing facilitator support resources and a Microsoft PowerPoint presentation.

Third Edition Facilitator Guide

Learning to Listen is a communication assessment and soft-skills training programme that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more. Learning to Listen is a great foundation for any communication skills training programme.

The full-colour facilitator set provides everything you will need to hold a successful Learning to Listen training workshop.

Each facilitator set includes

• The Learning to Listen Third Edition Facilitator Guide

• Comprehensive background information

• Instructions for administering the assessment

• Step-by-step workshop guidelines

• A skill-development module

• Practice activities

• Sample Participant Materials

• Paper assessment

• Online assessment

• Online self-study assessment

• HRDQue Card

• Participant Workbook

• Reusable Wall Poster

• USB Flash Drive

• Facilitator support materials

• Microsoft® PowerPoint® presentation

• Convenient binder format - new!

FORMAT Instrument
OBJECTIVE To teach participants effective listening skills
AUDIENCE Individuals at all levels
AUTHOR HRDQ Research & Development Team