Dealing With Change Facilitator Set


Category: Assessments
Code: 2103G
14-page Facilitator guide to accompany Dealing with Change assessment.

Effective Tools for Dealing with Change in the Workplace

Managers are often just as stressed as employees by the rigors of change and don't always have the time or the skills necessary to anticipate all of their employees' emotional and professional needs. So, too often, employees feel resentful, confused, fearful, or resistant – and the change effort stalls.

Dealing with Change offers a proactive, 5-step plan for coping with the challenges of organisational change. This business simulation takes a focused, personal, and proactive approach to managing the emotional side of change, helping employees learn how to regain a sense of control and turn negative emotions into positive actions.

Learning Outcomes

• Learn 12 actions that will help regain a sense of control

• Discover how to turn negative emotions into constructive action

• Explore the benefits of a proactive approach to change management


A study of the relevant literature on change management inspired the model for Dealing with Change. The 5 Steps to Personal Change Management are based on the actions most often described in the literature as crucial for employees to take if they want to survive and thrive during organizational change.

How It Works

Through an introductory scenario, participants imagine that they are in the midst of a difficult and frustrating change initiative. Then they rank order a list of 12 action items that will help them to participate positively in the change effort. Participants compare their scores to the expert ranking and discover how well they are managing change. Finally, an easy-to-learn, 5-step plan shows them how to transfer the learning back on the job.

Uses for Dealing with Change

Dealing with Changeis effective when used as a stand-alone resource or as part of a larger change management programme. Use Dealing with Change

• Before an organisational change effort is launched

• To surface issues and concerns that are causing problems in the midst of change

• As a discussion starter

14-page Facilitator Guide includes

• Administrative guidelines

• Theoretical background information

• Sample training design

• Blank training outline

• Certificate of achievement template

• Training evaluation template

• Change-related scenario

• 5 Steps to Personal Change Management

• Ranking and rationale for the 12 change-management actions

• Sample Participant Booklet

FORMAT Assessment
OBJECTIVE To help participants learn to work positively with change
AUDIENCE Individuals at all levels
AUTHOR Chris Bayley Giblin