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Performance Management

The products in this section include inventories and assessments designed to help managers at all levels understand and use best-practice models of leadership, coaching and mentoring. They help participants develop style flexibility and the practical skills that will improve individual and team performance. All resources are supported by a comprehensive Facilitator Guide.

There are many different components of successful Performance Management, so explore the options listed below to see which meet your specific needs.

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Experts predict a serious shortage of employees in the United States over the next decade as Baby Boomers begin to retire. If retaining people isn’t one of your top priorities, Retention will convince you to make it one immediately.

Structuring Personal Activity

Insight into how you structure your individual and team activities


Of all the difficult tasks a supervisor might have to perform, terminating the employment of an individual might be the toughest emotionally. Using the information contained in this title will allow you to properly conduct a termination, covering all the items that can slip through the cracks.

The Manager's Pocket Guide to Performance Management

Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make.

The Manager's Pocket Guide to Systems Thinking & Learning

This useful pocket guide provides managers with the basis of Systems Thinking, as well as several new Systems Thinking tools and concepts to enhance individual and organisational learning and performance.

Cross-Cultural Adaptability Inventory - Workbook & Action-Planning Guide Set

The Workbook and Action-Planning Guide Set is where participants can take the knowledge they’ve gained during the workshop activities and make a commitment to applying what they’ve learned to their interactions with other cultures. Includes 1 Cultural Passport to Anywhere Workbook and 1 Action-Planning Guide.

Cross-Cultural Adaptability - Online Assessment Credit

This credit registers you for one individual use of the Cross-Cultural Adaptability Online Assessment to a participant of your choice. You'll need to purchase one credit per participant. After your order is processed, you'll receive an email that contains a link to complete the assessment.
£19.69 excl VAT

Achieving Peak Performance Manager Version

Designed to identify employee needs in an effort to motivate higher levels of performance

Achieving Peak Performance Facilitator Guide

Covers both Manager and Employee versions

Cross-Cultural Adaptability Inventory - Facilitator Set

Includes one comprehensive Cross-Cultural Adaptability Inventory Facilitator Guide, sample participant materials, including the Self-Assessment, Workbook, and Action-Planning Guide.

Performance Management Through 5 Key Conversations Feedback Form

Feedback forms submitted by peers provide the data to create a second — or “feedback” — profile. Order up to 10 Feedback Forms per participant

Performance Management Through 5 Key Conversations Facilitator Guide

Manage the development of high-performing employees through collaborative and constructive dialogue. By engaging employees daily in meaningful, performance-related conversations, managers build relationships and get results in a less awkward, more productive atmosphere.